Circa - Housekeeping - Supervisor

Recruiting Team•Las Vegas, NV

3d•Onsite

About The Position

Responsible for providing outstanding, friendly and informative guest service while inspecting and maintaining specified standards of cleanliness and safety throughout the hotel guest room areas, as directed. Also attends to Guest needs and resolve Guest problems. Works to ensure maximum Guest satisfaction at all times. Assists as needed to ensure maximum inventory is available.

Requirements

Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form
Basic math skills
Computer literate
Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
Basic knowledge of Microsoft Office, Outlook and Internet
2 years of Housekeeping supervisor experience
Able to work any day of the week and any shift to include weekends and holidays
Able to establish and maintain effective working relationship with Team Members and Guests
At least 21 years of age

Nice To Haves

Preferably at a hotel/resort of similar size

Responsibilities

Practicing, supporting and promoting the Company Service Standards at all times
Communicating with a diverse and demanding clientele across multiple operational departments
Answering Guest questions in a manner that reflects an understanding of the department and property in general
Checking rooms and common areas, including stairways and hall areas, for cleanliness
Training Housekeeping Associates on cleaning and maintenance tasks
Scheduling shifts and arranging for replacements in case of absences
Responding to customer complaints and accommodating special requests
Monitoring and replenishing cleaning products stock
Ensuring compliance with safety and sanitation policies in all areas
Observing and reporting unusual or suspicious behavior