Vans: Supervisor - The Mall of New Hampshire

Vans • Manchester, NH

1d • $18 - $24

About The Position

As a Vans Supervisor, you support the store’s leadership team and help deliver a best-in-class customer experience. You lead by example, coach and develop associates, and support operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you help maximize store profitability, foster an inclusive team culture, and contribute to store success. The role is suited to someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about exceptional service.

The position is part-time or limited-time and is not eligible for all VF Corporation benefit plans. Some benefits may be available; detailed eligibility information is provided upon hire. The role has a hiring range of $17.50–$24.00 per hour and may be eligible for additional compensation awards, such as an annual incentive plan, sales incentive, or commission. Specific compensation eligibility details are provided during recruiting and interviews.

Requirements

• At least 1 year of retail or store leadership experience in a fast-paced, customer-focused environment.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skill in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills, with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Ability to work independently, manage shifting priorities, and meet business expectations.
• Comfort using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

• High school diploma or equivalent is preferred; hands-on experience and demonstrated achievements are valued.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring key performance indicators and achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver strong customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members, and provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

Benefits

• The position may participate in some VF Corporation benefits plans; eligibility details are provided upon hire.
• The position may be eligible for an annual incentive plan, sales incentive, or commission.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED