Supervisor
About The Position
The Supervisor role is one that’s always active, and no two days are the same! You’ll be on your feet, coordinating with team members, and assuming responsibility for all center operations in the absence of the General Manager, Assistant General Manager, or Operations Manager at your center. Our Supervisors work diligently to ensure standards are high and are met with consistency. Make no mistake: this is definitely NOT your typical job (spoiler alert: it’s way better). While entry-level, the Supervisor position may be seen as a gateway to more—a chance to learn the “ins & outs” of your center, develop as a leader, gain responsibility, and ultimately, move into a management role.
Requirements
- HS Diploma (Bachelor’s Degree preferred)
- A commitment to great guest service
- 1-2 years experience in Hospitality, Food & Beverage, or Restaurants
- Solid communication skills
- Strong team player and people developer
- Thrives in a fast-paced environment
Responsibilities
- Be a champion for our guests, consistently delivering exceptional service, soliciting valuable feedback, and actively addressing and resolving guest complaints.
- Capitalize on all business opportunities in your market area by executing our marketing strategies to drive sales (leagues, open play bowling, etc.).
- Develop and maintain a good relationship with league bowlers and officers to help grow our league business; adhere to league formats, distribute league announcements, and perform other administrative duties associated with our leagues.
- Assist in recruiting, hiring, training, and scheduling a talented team of hourly center staff.
- Lead the team and influence them through effective motivation; leverage the individual strengths of your team members to ensure guest satisfaction and maximize center productivity by working with your team side by side every day.
- Assist in overseeing the management and expansion of your center’s Food & Beverage program, ensuring the highest quality standards and exceptional guest satisfaction in our dining offerings. Provide ongoing training and supervision to ensure consistent execution of corporate initiatives and standards, fostering a thriving sales culture.
- An ability to work varying shifts, from weekends to holidays, in addition to extended workdays as needed by your center.
Benefits
- performance-based incentives
- healthcare coverage
- a broad range of other benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
