Supervisor, WCD Programs

Goodwill Southern California • Los Angeles, CA

4d • Onsite

About The Position

Goodwill Southern California is hiring a Supervisor, WCD Programs to oversee case management teams that support participants on their path to employment. This role ensures program excellence, compliance, and participant success through strong leadership and collaboration.

Requirements

• Associate degree or higher preferred; 2–3 years of supervisory experience.
• Experience in workforce development or social services.
• Strong leadership, communication, and analytical skills.
• Bilingual (Spanish/English) preferred; nonprofit experience a plus.

Responsibilities

• Supervise and develop Specialists, Coaches, and Assistants in delivering workforce services.
• Monitor participant progress, data accuracy, and documentation quality.
• Manage program budgets, supportive service requests, and file reviews.
• Build relationships with training providers, funders, and community partners.
• Provide direct case management support when needed to balance caseloads.

Benefits

• Discount at Goodwill SoCal retail locations
• Discounts on dining, retail, theme parks, and movies
• Employee Assistance Program: Mental and physical wellness, financial and legal resources, and career and education support
• Medical, dental, vision insurance
• Flexible Spending Account - FSA
• Life insurance
• 403(b) retirement plan
• Paid time off (PTO)
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree