Supervisor, Warehouse

Samuel, Son & Co.•Elk Grove Village, IL

16d•$80,256 - $111,320•Onsite

About The Position

This role oversees the day-to-day operations of the warehouse, ensuring the efficient receipt, storage, and distribution of goods. The Supervisor is responsible for maintaining an organized, clean, and safe warehouse environment, managing and supervising all warehouse personnel, and developing strategies to improve efficiency and reduce costs. Key responsibilities include overseeing shipping and receiving activities, managing inventory control through accurate tracking and audits, leading and training warehouse staff, and collaborating with various departments to ensure customer satisfaction and continuous improvement.

Requirements

Previous experience in warehouse management or a similar leadership role (3+ years) is preferred.
Experience operating reach trucks and forklifts is required.
Previous forklift certification required.
Strong leadership, negotiation, and organizational skills.
Excellent communication skills, both verbal and written, with the ability to interact effectively at all levels.
Ability to handle shifting priorities and manage multiple tasks simultaneously.
Solid computer skills, including proficiency in Microsoft D365, Microsoft Office Suite, and the ability to create and manage spreadsheets.
Ability to lead, motivate, and influence staff in a fast-paced, dynamic environment.
Ability to maintain confidentiality of classified information.
Ability to lift heavy items (e.g., up to 50 pounds and 100 pounds assisted) and stand or walk for extended periods.
Flexible with shift work, overtime, or weekend availability if necessary.

Nice To Haves

Further education or certification in logistics, supply chain management, or a related field is preferred.

Responsibilities

Oversee the day-to-day operations of the warehouse, ensuring the efficient receipt, storage, and distribution of goods.
Maintain an organized, clean, and safe warehouse environment, adhering to all health and safety regulations.
Manage and supervise all warehouse personnel, ensuring that they are properly trained and adhere to established procedures and policies.
Develop and implement strategies to improve warehouse efficiency, reduce costs, and streamline processes.
Oversee all shipping and receiving activities to ensure timely and accurate processing of incoming and outgoing shipments.
Coordinate the receipt of goods, ensuring all products are recorded, and stored appropriately.
Ensure shipments are packed, labeled, and dispatched according to company standards and customer requirements.
Maintain accurate records of all incoming and outgoing shipments, including quantities, conditions, and locations.
Collaborate with carriers and freight companies to arrange shipments.
Track and trace shipments to ensure on-time delivery and address any delays or issues promptly.
Resolve discrepancies related to shipment contents, damaged goods, or missing items by coordinating with vendors and customer service.
Responsible for ensuring all health and safety requirements are met at all times for the warehouse.
Ensure proper inventory management through accurate tracking and recording of goods, including stock levels, storage locations, and condition of products.
Monitor inventory levels regularly to identify slow-moving or obsolete products and take necessary action.
Maintain inventory accuracy by coordinating regular cycle counts and audits.
Develop inventory management strategies to optimize space, reduce waste, and improve overall efficiency.
Train, motivate, and develop warehouse staff to foster a high-performance team.
Cross-train personnel within the shipping and warehouse departments to ensure operational flexibility and backup coverage.
Maintain accurate personnel records and documentation regarding counseling, evaluations, training, attendance, and safety incidents.
Encourage and supervise a neat, clean, and organized work environment, ensuring the proper storage of finished goods and packaging materials.
Collaborate with customer service personnel to ensure 100% on-time delivery and meet customer expectations.
Maintain clear communication with management, co-workers, subordinates, and external business contacts in a timely, professional manner.
Participate in weekly meetings with upper management and executives to review performance, discuss successes, challenges, and opportunities for improvement.
Develop and implement strategies for continuous improvement in warehouse operations, focusing on productivity, cost reduction, and service quality.
Support and participate in process improvement initiatives to optimize warehouse workflows and support overall business goals.