Supervisor, Warehouse Operations (Night Shift)

Cardinal Health•Peabody, MA

6d•Onsite

About The Position

The Supervisor, Warehouse Operations supervises a team of Outbound Associates and ensures that pick, pack, and ship operations are safe, efficient, and of high quality. With responsibility for a night shift, the Supervisor continually monitors efficiency and quality metrics, assigns work and provides coaching to supervised staff, and addresses a variety of operational issues. The Supervisor directly contributes to Cardinal Health’s customer service reputation by ensuring that shipments are on-time and of high quality, develops the Warehouse Operations talent pool, and enhances operational excellence.

Requirements

High school diploma or GED preferred; bachelor’s degree highly preferred.
1-2 years related experience preferred.
Working knowledge of Six Sigma process improvement preferred.
Strong communication skills.
Bilingual preferred.
Leadership skills.
Basic knowledge of Microsoft Office.
Ability to relocate for future growth, preferred.
Ability to lift up to 50lbs.

Responsibilities

Supervise a large hourly work group in a designated department.
Determine staffing levels in the areas of responsibility with support and direction from the Operations Manager and Director of Operations to ensure performance standards are met and/or exceeded at an individual and department level.
Support and adhere to stringent regulatory controls associated with all core operating processes.
Train new employees assigned to work group.
Perform and oversee continuous quality checks.
Ensure safety guidelines and standards are maintained in all work areas.
Complete various performance reports.
Establish and communicate work group performance standards.
Adhere to budget requirements and work to meet and obtain budgeted goal.
Motivate, coach and counsel work group to address operation questions/concerns.
Communicate company policies and procedures to work group.