Supervisor, Visual Merchandising

Lucas Museum of Narrative Art • Los Angeles, CA

8d • $30 - $34 • Onsite

About The Position

The Supervisor, Visual Merchandising directs and supports the execution of visual presentation strategies that enhance the guest experience, strengthen brand storytelling, and support sales growth. This role is responsible for the day-to-day visual appearance of the store, ensuring displays, signage, and merchandising standards are executed with creativity, consistency, and attention to detail to create an engaging and customer-focused shopping environment.

Requirements

• 2+ years of experience in visual merchandising, retail display, or store presentation, preferably in a museum, cultural institution, specialty retail, or consumer brand environment
• High school diploma or equivalent required
• Strong understanding of visual merchandising principles, including floor sets, product placement, signage, fixture use, customer flow, and storytelling through retail presentation
• Demonstrated ability to execute merchandising plans, promotional displays, and seasonal changes with accuracy, creativity, and attention to detail
• Experience directing, training, and coaching associates on visual standards, floor set execution, replenishment, and presentation upkeep
• Ability to organize priorities, respond to shifting business needs, and maintain visual standards in a fast-paced, public-facing retail environment
• Strong communication and collaboration skills, with the ability to provide clear direction and work effectively across Retail, Operations, and Customer Experience teams
• Proficiency with retail technology, POS systems, and Microsoft Office preferred
• Flexible availability, including evenings, weekends, holidays, and special events as needed
• Commitment to creating inclusive, engaging retail experiences that support the museum’s mission, brand, and visual storytelling goals
• Promote Diversity, Equity, Inclusion, Accessibility, and Belonging (DEIAB) through respectful leadership, inclusive service practices, and equitable team support.

Responsibilities

• Executes visual merchandising standards, floor sets, and product displays to create an engaging and cohesive retail experience.
• Ensure the sales floor is visually compelling, organized, and aligned with brand and seasonal merchandising strategies.
• Support the development and implementation of merchandising plans that drive customer engagement and sales performance.
• Monitor visual presentation, product placement, and inventory flow to maximize space productivity and product visibility.
• Train and coach associates on merchandising standards, product presentation, and visual upkeep expectations.
• Supports associates during floor changes, replenishment, product moves, and visual resets, as directed by the Retail Manager and/or Assistant Manager of Visual Merchandising.
• Partners with retail operations to support replenishment and efficient execution of floor changes.
• Collaborates with the retail warehouse team to receive, stock, and monitor inventory flow to the sales floor.
• Works closely with customer experience teams to ensure visual presentation enhances the overall guest journey.
• Analyze sales trends and customer behavior to identify merchandising opportunities and improve product storytelling.
• Maintain cleanliness, fixture organization, signage accuracy, and visual consistency throughout the store.
• Foster a creative, collaborative, and high-performing team culture aligned with Diversity, Equity, Inclusion, Accessibility, and Belonging principles.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED