Supervisor, Underwriting Support

IAT Insurance Group•Kansas City, AZ

12d•Hybrid

About The Position

IAT has an immediate opening for a Supervisor to provide day-to-day oversite for the Underwriting Operations Team within the Management Liability unit. An ideal candidate will be able to work out of one of the following IAT offices: Scottsdale, Arizona Rolling Meadows, Illinois Kansas City, Missouri Omaha, Nebraska Underwriting Support consists of a team of production-oriented, customer-centric, problem-solving, detail-driven account managers. The ideal candidate will have experience leading, coaching and developing production teams as well as experience partnering with vendors on outsourced work. This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

Requirements

Associates degree required/Bachelors degree preferred and 3+ years of relevant experience.
Substantial understanding and knowledge of Underwriting Support Processes and Procedures.
Strong analytical and problem- solving skills
Ability to work throughout the organization at different levels.
Solid technical background with hands on experience in rating and policy issuance platforms, as well as system testing
Effective written and verbal communication skills used for interaction with all levels of associates and/or external sources in a variety of settings.
To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Nice To Haves

experience leading, coaching and developing production teams
experience partnering with vendors on outsourced work

Responsibilities

Provides leadership to assigned staff by leading organizational change; developing and empowering staff; cultivating relationships; putting staff in a position to succeed, meeting their personal career goals while also achieving organizational goals; building effective teams that apply their diverse skills and perspectives to achieve common goals; driving engagement and creating a climate where staff are motivated to do their best.
Conduct performance reviews, goal setting and ongoing feedback.
Oversees training and quality product output of account management staff.
Use metrics to monitor daily workloads, prioritize assignments and ensure internal and vendor service level agreements (SLAs) are met; investigate and resolve abnormalities.
Fosters and maintains collaborative relationships with internal and external customers.
Perform other duties as needed.

Benefits

26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy