Supervisor, Trust Administration Assistants
About The Position
Assisted Living and Social Services (ALSS) provides supports for seniors, families, and communities, and helps Albertans access disability services, continuing care, financial supports, affordable housing, services for the homeless, and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families. The staff members of the Office of the Public Guardian and Trustee (OPGT) are committed to the provision of high-quality services to Albertans. Activities performed enable OPGT to provide services, tools and supports for personal and financial matters to vulnerable Albertans and their families.
Requirements
- High school diploma and four (4) years of related and progressively responsible experience.
- Extensive knowledge of office, human resource and personnel policies and procedures relating to the division and to the administrative support staff.
- Extensive knowledge of legal procedures and a thorough knowledge of computer technology.
- Extensive knowledge of Microsoft Operating Systems.
- Strong communication ability when dealing with both technical and non-technical users.
- Exceptional knowledge of English grammar and spelling.
- Strong organizational skills.
- Ability to quickly adapt to rapidly changing business priorities.
- Ability to work independently or as part of a team.
- Up to date knowledge on industry trends and directions.
Nice To Haves
- Knowledge of various computer software programs (Microsoft Office, SharePoint etc.) at an advanced level acquired through related education or a combination of education and experience.
- A diploma in a related field.
- Knowledge of legal documents and terminology.
- Knowledge of policies, procedures and requirements of the Public Trustee, the Courts, Land Titles Office and other registry offices.
- Familiarity with legal abbreviations, texts, Alberta Statutes and Rules of Court.
- Experience with PTIS system.
- Knowledge of various Acts, Regulations and Legislation with respect to Trust Administration.
- Extensive “hands-on” computer programming experience.
Responsibilities
- Supervising a team of Trust Administration Assistants in accordance with good supervisory practices and consistent HR policies.
- Providing advice and assistance to trust administration in the development and maintenance of precedent documents.
- Managing workflow to ensure timely and accurate payment of client invoices.
- Managing ongoing monitoring activities and benefit applications for represented adult clients.
- Managing other projects and tasks administration as required.
Benefits
- Public Service Pension Plan (PSPP)
- Alberta Public Service Benefit Information
- Professional learning and development
- Positive workplace culture and work-life balance.
- Leadership and mentorship programs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
