Supervisor, Transit Fleet Maintenance

City of Edmonton • Edmonton, AB

5d • CA$108,839 - CA$136,046 • Onsite

About The Position

Reporting to the Superintendent of Transit Fleet Maintenance, the Supervisor(s) play a critical role in contributing to the City Operations vision. As a member of the Section Extended Leadership Team, this position focuses on steering strategic initiatives contributing to the overall success of the Fleet and Facilities Services Branch. Simultaneously, the Supervisor is responsible for the day-to-day implementation of human, social, technical, and operational systems in collaboration with the Extended Leadership Team, ensuring the efficient maintenance and repair of over 1,000 buses.
This role is responsible for ensuring the safe, effective, and efficient operations of a Transit Fleet Maintenance Garage, resulting in the daily provision of clean, safe, and reliable buses to Edmonton Transit Service and the citizens of Edmonton. Responsibilities include team leadership, garage operations, personnel, administrative and financial management (overseeing an $8-12 million budget), and maintaining client relations within a 24/7 environment. The Supervisor directly leads up to 90+ ATU staff and limited CSU employees, including Forepersons, Technicians, Servicepersons, Bus Cleaners, and Shop Clerks. Responsibilities may also include operations of the TFM Tow/Tire shop as well as the Farebox Repair Shop, leadership of assigned projects, committees, as well as section and branch initiatives. Success in this role leads to high-performing teams characterized by trust, efficient resource use, organizational effectiveness, and strong employee engagement.

Requirements

• Journeyman Certification (Heavy Duty, Automotive or Auto Body Mechanic) or education in Engineering Technology, Business, Project Management, or related field
• Experience in a leadership role within a bus or heavy-duty equipment repair and maintenance facility, preferably within a unionized environment
• Financial and Operational Management: Proven ability to manage a substantial garage budget ($8-$12M), shop resources including staffing, and adapt to varied workloads across multiple facilities, while ensuring efficient operations and meeting client expectations
• Leadership and People Management: Demonstrated capability in leading diverse teams through organizational change, fostering a high-performance culture via mentoring and effective talent development, and managing complex labor relations, including union interactions and dispute resolution
• Communication and Customer Service: Excellent communication skills (verbal and written), including public speaking and report presentations, combined with exceptional customer service skills and the ability to manage client expectations effectively
• Technical Proficiency and Problem Solving: Strong computer literacy and technical capabilities to utilize various software systems (Fleet Software, PeopleSoft, SAP, Google Suite, Microsoft Office), manage emergency situations with sound judgment, and navigate technology for communication and operations
• Valid Alberta Class 5 driver’s license (or provincial equivalent)

Nice To Haves

• Canadian Institute of Management (CIM)
• Certified Public Fleet Professional and/or Canadian Institute of Management
• Experience with Low/Zero Emissions Vehicle platforms
• Experience with predictive maintenance software

Responsibilities

• Meet the daily fleet requirements of our client, Edmonton Transit, through effective operations management
• Manage the human and physical resources required to provide service in a safe, environmentally, and financially responsible manner, all while meeting service standards
• Manage a team of subordinate unionized supervisors who lead operational teams
• Manage budget through preparation, monitoring, and monthly reporting
• Advance Branch goals by applying or developing policies and standards for accountability and efficient system management
• Manage staff life-cycle through recruitment, training, mentoring, and performance management, while ensuring the application of applicable clauses within the collective agreements
• Represent Transit Fleet Maintenance with client departments to ensure service levels meet needs; plan adequate resources; ensure garage operations meet Fleet and Facilities Branch and City policies/goals
• Identify areas for process or productivity improvement and oversee the change implementation where justified
• Maintain optimal performance through collaboration with FFS management departments, as well as Human Resources, Disability Management, Labour Relations, Unions, and customers, to coordinate work activities
• Develop, implement, and oversee emergency, safety, and security systems and/or security of fare boxes/cash handling equipment

Benefits

• This position is eligible for the EDO program (Earned Day Off - allowing for one additional day off within a 3-week cycle)
• Learn more about our benefits https://bit.ly/COEbenefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree