Supervisor Technical Specialist - FT -Day - Norwalk

Norwalk Hospital AssociationNorwalk, CT
Onsite

About The Position

To supervise the daily operations of the Blood Bank section of the laboratory to ensure uninterrupted workflow, availability of appropriate blood products in a timely fashion, accurate and timely results and maintain improved customer satisfaction.

Requirements

  • Bachelor's Degree
  • Minimum Experience: five years
  • Medical Technologist, ASCP (or equivalent) certification

Nice To Haves

  • Knowledge of instrument troubleshooting (experience)
  • Strong written and verbal skills

Responsibilities

  • Under the Medical Director and Administrative Specialist, supervises the daily operations of assigned section to insure quality service & customer satisfaction.
  • Provides input in employee selection. Mentors and supervises Blood Bank staff; evaluates staff performance & competency. Oversees their educational development.
  • Ensures section compliance with all reg. requirements actively by reviewing publications/standards. Prepares, submits annual Blood Establishment & Product Listing to FDA.
  • Reports on-line blood product deviations or fatalities to FDA; reports bio-vigilance data monthly on line to CDC.
  • Coordinates section participation in approved proficiency programs as required by regulatory agencies.
  • Develops and implements new procedures/policies. Reviews/revises all policies & procedures at least annually.
  • Researches and analyses new processes, vendors, blood/tissue suppliers, equipment, reagents & computer systems. Provides information for preparation of capital equipment budget.
  • Designs, analyzes, and maintains the Blood Bank information system. Responsible for all changes including design, analysis, testing, validation, implementation & training.
  • Functions as a technical consultant to laboratory staff, residents and physicians. Responsible for resolution of technical problems. Represents Blood Bank at hospital committees (ie. Blood & Tissue, Trauma).
  • Reviews section event logs and with the Medical Director, develops & monitors corrective actions. Establishes monitors to improve quality service. Participates in the PI program.
  • Holds regularly scheduled staff meetings to update and inform staff.
  • Fulfills all compliance responsibilities related to the position.
  • Performs other duties as assigned.
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