Supervisor - Substation Maintenance

Cleco•Pineville, LA

About The Position

The Supervisor – Substation Maintenance leads and supervises technicians who install, test, maintain, and repair high-voltage substation equipment. The role works toward departmental and corporate goals for safety, customer satisfaction, reliability, and financial performance. It ensures work is completed safely and efficiently, in compliance with utility standards and company policies, and supports electrical system reliability. The supervisor oversees maintenance and equipment work, coordinates new and upgraded equipment projects with engineering, operations, and contractors, and directs responses to outages and equipment failures, including after-hours and storm events. The role also manages resources, supports budgets and project milestones, reports progress and risks to their manager, and provides immediate supervision, feedback, and development opportunities to team members. The position promotes safety, environmental responsibility, employee development, belonging, customer service, operational excellence, collaboration, and continuous improvement. Other duties may be assigned.

Requirements

High school diploma or equivalent.
At least 5 years of related experience.
At least 2 years of people management experience.
Ability to lead staff across projects toward a common vision.
Knowledge of standard business practices and professionalism.
Ability to interact with employees at all levels to address difficult issues.
Ability to manage high workloads and conflicting priorities.
Strong communication and social skills, with the ability to understand and influence others.
Ability to operate effectively and proactively with an employee-centric mindset.
Attention to detail and high work standards in support of seamless execution.
Ability to act decisively while thinking strategically.
Ability to drive issues to resolution while maintaining collaboration.
Ability to work on a team and support others in achieving goals and targets.
Strong knowledge of high-voltage substation equipment, electrical theory, and test methods.
Ability to read and interpret one-line diagrams, electrical schematics, and wiring diagrams.
Chauffeur license required.
This level is available only where provided for in the approved organizational design and structure; strict adherence is required.
Progression to this level is restricted based on critical individual capabilities and business requirements and must be supported by market survey data.

Nice To Haves

Associate degree in electrical technology or a related field.
Experience with software maintenance management systems such as SAP or Maximo.
CDL driver’s license.

Responsibilities

Champion a corporate culture emphasizing transparency, integrity, safety, environmental responsibility, employee development, belonging, customer service, and operational excellence.
Supervise conditions affecting employee and public safety, and promote compliance with established safety and security rules and procedures.
Use the SAP maintenance management system to plan and oversee preventive, predictive, and corrective maintenance on transformers, circuit breakers, switches, regulators, capacitor banks, batteries, and protective relays.
Coordinate installation, testing, and energization of new and upgraded substation equipment with engineering teams, operations teams, and contractors.
Direct responses to outages and equipment failures, including after-hours and storm events.
Manage tools, test equipment, vehicles, and materials.
Help develop and track departmental O&M and capital budgets to support work group and company financial goals and targets.
Assist staff on assigned project teams by sharing technical experience, supporting onboarding, and helping meet project milestones.
Update the manager on work and identify delivery risks or resourcing needs.
Develop ideas and identify opportunities to improve safety and security performance.
Consider financial impacts when making decisions that may significantly affect the business.
Approach problems objectively and logically, make informed decisions, and deliver positive results.
Incorporate Human Performance (TOPI) into daily work.
Encourage and model sharing of ideas and feedback; welcome questions and resolve problems effectively.
Provide information on company, industry, and job-related topics.
Give direct reports timely feedback on positive and negative behavior.
Provide immediate supervision to employees performing single or multiple tasks.
Provide individual and group development opportunities, including training, performance planning, feedback, and appraisals.
Perform other duties as assigned.