Supervisor, Sterile Processing - Travel

Steris Corporation•Detroit, MI

31d•Onsite

About The Position

The Supervisor, Sterile Processing will provide onsite support, training, Customer Service, and communication regarding the processing of surgical instruments and staff management to contracted facilities in compliance with STERIS Standard Work or QMS, the Department of Health, TJC, DNV, OSHA, CDC, AAMI and AORN standards, and facility goals and policies. Coordinates and oversees day-to-day operations of the STERIS IP sterile processing team. The Supervisor, Sterile Processing is responsible for their assigned shift. Work hours will be based upon the department and/or Customer needs and may change during the course of your employment. This position requires 100% domestic travel.

Requirements

High school diploma or GED
4+ years’ experience in Sterile Processing
1+ years’ experience in leadership (supervisor level or above with direct reports) OR 2+ years of lead experience.
CRCST or CBSPD Certification and additional certification (i.e. instrument specialist, flexible endoscope, healthcare leader, manager, STERIS Assessment) required. If not certified at point of hire, both certifications must be obtained within 12 months of hire.
Must be able to be compliant with hospital/customer credentialing requirements
If assigned to travel, must maintain valid driver’s license, vehicle insurance and be available to operate a vehicle as needed to meet travel requirement
Strong computer skills required including a working knowledge of MS Word and MS Excel.
Must have a good working knowledge of Instruments, the operation/workings of the OR and be able to communicate effectively with OR staff.
Ability to act as a resource for staff in both SPD and OR regarding identification and assembly of specialty instrument trays.
Ability to train in all procedures regarding SPD responsibilities.
Ability to schedule and maintain department productivity in order to provide necessary services within the set IMS budget for overtime.
Excellent written and verbal communication skills.
Ability to work daily in a fast- paced, high-pressure Healthcare Services environment.
Ability to perform tasks simultaneously while maintaining quality and controlling chaos.
Ability to work alternate shifts as necessary.

Nice To Haves

Bachelor’s degree preferred
Experience with an instrument tracking system highly preferred.
Associate’s and/or Bachelors Degree from an accredited two-year college or technical school preferred but not required
Current Certified Healthcare Leader (CHL) or Certified in Sterile Processing Management (CSPM).
Experience using instrument tracking software
Microsoft Office (knowledge of MS Office 365 including Outlook, Excel, Word and PowerPoint) and must be capable of learning software programs (including instrument tracking and timekeeping and payroll systems) and/or hardware as required.
Union experience preferred (Travel)
Understands and promotes concepts of the Lean work environment.
Understand and promotes the development of individual employee objectives.
Effective communication skills and ability to conduct team meetings
Ability to handle multiple demands from many people and prioritize effectively.
Ability to maintain composure under pressure.
Ability to effectively employ delegation, collaboration, conflict resolution skills in a team environment

Responsibilities

Provides supervision and leadership of Sterile Processing Department at assigned facility and shift.
Manages workflow and maintains staffing work schedule, including evenings, weekends and holidays, to ensure on time delivery to Customer.
Meets with direct reports monthly to provide feedback, hold employee accountable to performance, development, and expectations to ensure quality service.
Responsible for partnering with leader to address and resolve employee concerns timely and drive employee engagement activities.
In collaboration with the manager, supports the scheduling for new STERIS employee orientation, on-the-job training, in-service education, and quality assurance programs when needed.
Participates in interviews, hiring, training, and coaching of Customer employees as required by the contract.
Oversees and supports daily operations of all activities that relate to the proper processing of reusable medical supplies and instrumentation including decontamination, cleaning, assembly, sterilization, and storage processes within all set professional standards and regulations.
Performs Sterile Processing Technician responsibilities as needed to ensure on time delivery to Customer.
Follows chain of command within hospital and/or STERIS regarding identified problems or issues to ensure proper communication and resolution.
Responsible for answering and responding to calls from the Customer and other end-users, during and after regular business hours as required by the contract.
Assists manager in review of all required documentation related to STERIS Standard Operating Procedures and ensures staff’s adherence to applicable policies and procedures.
Performs daily observations to identify process improvement opportunities within operations and employee performance and compliance.
Maintains a safe work environment by setting standards for staff use of universal precautions, personal protective equipment, and completing daily safety observations.
Promotes collaboration with Customer physicians, nursing staff, department heads, and personnel of other departments.
Works with Education to identify developmental training opportunities for employees and supports the delivery of education and training as required.
Other duties as assigned