Supervisor, Speech Language Pathology - Ambulatory Care Services

Stanford Health Care•Palo Alto, CA

8d•$69 - $91

About The Position

The Supervisor-Rehabilitation Services provides direct patient care, manages operational workflows, and supports the clinical work of an assigned group of clinicians within Rehab Services to promote effective and efficient patient care. As a member of the management team, the supervisor helps achieve Rehab Department objectives and supports Rehab Managers and the Director in addressing care delivery, operational processes and workflows, technological innovations, regulatory developments, and changes to work structures. The supervisor supports clinical teams and day-to-day operations, promotes patient-centered care, continuous learning, and quality improvement, and helps maintain clinical protocols and standards. The role contributes to staff development, service planning, process improvement, and implementation of departmental policies and programs. It also supports compliance with applicable laws, accreditation requirements, professional and regulatory standards, quality assurance, and licensing requirements. The position participates in staffing and personnel activities, including interviewing, selecting, and training staff; contributing to performance evaluations; addressing employee grievances; and initiating disciplinary action with guidance from a Manager. The role requires a bachelor's degree in a related discipline, four years of directly related experience, and applicable life support and professional licensure or certification.

Requirements

Bachelor’s degree in a work-related discipline or field from an accredited college or university.
Four years of progressively responsible and directly related work experience.
Demonstrated ability to evaluate staff and processes and write reports.
Ability to identify operational gaps and develop appropriate interventions.
Ability to prioritize work effectively and meet deadlines in a fast-paced environment.
Ability to foster effective working relationships and build consensus.
Demonstrated ability to manage projects and resources, including people, costs, and time.
Demonstrated ability to mediate and resolve simple problems and issues.
Demonstrated ability to provide team leadership and influence others.
Demonstrated ability to supervise, coach, mentor, train, and evaluate work results.
Knowledge of computer systems and software used in the functional area.
Knowledge of medical terminology.
Knowledge of principles and practices of organization, administration, and personnel management.
Knowledge of principles, methods, equipment, and theory of the practice of the clinical specialty.
BLS (Basic Life Support) certification.
AOTA (Occupational Therapy), Speech-Language Pathologist licensure in California (SP), or California Physical Therapy credential as applicable; the posting lists codes OTR, PT, PTA, and SLP as required.

Nice To Haves

Master’s degree preferred.
At least one year of supervisory or management experience preferred.

Responsibilities

Provide direct patient care and support the assigned clinical team.
Promote a work environment focused on patient needs, continuous learning, quality improvement, and excellence in clinical practice and patient care.
Support institutional and departmental philosophies, maintain treatment protocols and standards, and contribute to programs that help meet patient needs efficiently.
Assist leadership in developing and retaining clinicians who contribute to the Rehabilitation Department.
With support from the Manager, foster effective working relationships, motivate staff, and communicate the institution’s philosophy.
Contribute to short- and long-range plans for new care-delivery innovations in assigned areas of rehabilitation.
Support clinical and professional skills development among staff and maintain communication with the Managers and Director responsible for the service area.
Ensure compliance with state and federal laws, accreditation requirements, professional and regulatory standards, quality assurance requirements, and license requirements within the service line unit.
Support daily operations, including staffing, scheduling, case management, utilization, and equipment and supplies, as applicable.
Support Managers and the Director in implementing and maintaining policies, objectives, staffing plans, process improvements, and medical program changes; implement or support projects and programs that advance established goals.
Provide input, in collaboration with Managers and the Director, on operational and strategic plans for the assigned area and organizational programs and services.
Participate in interviewing, selecting, and training staff; review subordinate recommendations on personnel actions; contribute to performance evaluations; hear and resolve employee grievances; and, with Manager guidance, determine the need for and initiate disciplinary action.