Supervisor, Specimen Processing

Creative Testing Solutions•Memphis, TN

5d•Onsite

About The Position

The Supervisor of Specimen Processing directly supervises a team of Specimen Processors to ensure the day-to-day receipt and processing of samples submitted to the laboratory is completed based on established procedures and production schedules.

Requirements

High School diploma or GED
2 years of laboratory experience or 6 months laboratory experience with 1 year of supervisory experience
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Must have analytical, statistical, personal organization, and problem-solving skills.
Must have proficient computer skills.
Ability to think strategically and independently.
Effective oral and written communication skills.
Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision.
Able to organize, prioritize, and execute a variable workload and multiple priorities.
Ability to speak, read and write in English
Strong Organizational skills
Must have the ability to apply rational thinking and understanding to carry out detailed but uninvolved written and oral instructions.
Must possess the ability to deal with problems within the guidelines of standard operating procedures.
Must have leadership skills and promote teamwork.

Nice To Haves

Bachelor’s or higher degree in Biology or Chemistry

Responsibilities

Supervise the day-to-day operations of the Specimen Receiving department
Ensure strict adherence to standard operation procedures, regulatory requirements, and company policies
Perform department review of source data prior to release to the Quality department
Ensure refrigerator, freezer and instrument maintenance is completed in a timely manner
Monitor and manage sample cancellations
Ensure the department is maintained in a clean and organized manner including proper sample, material and supply storage, and that department supplies are within established inventory levels
Maintain adequate department staffing and production work schedules, employee timecards and time off requests
Monitor staff performance, train and/or mentor new employees, perform competency assessments, evaluate and counsel department personnel, make recommendations regarding terminating, promoting, demoting of department personnel
Conduct routine department staff meetings
Interview prospective new hires and provide recommendations to management
Communicate information regarding daily production, instrument and LMS performance to management
Track and trend sample shipment problems and provide end of month data to management
Assist in the development of standard operating procedures and policies as they pertain to the department.
Coordinate and implement the integration of new processes and procedures into the routine workflow.
Assist with analyzing and resolving deviations, root-cause analysis and CAPAs as necessary
Document, investigate, communicate and resolve Specimen Receiving issues and sample reconciliation discrepancies