Supervisor, Social

Horizon Media•New York, NY

7d•Hybrid

About The Position

Horizon Media, founded in 1989, is a marketing and advertising firm headquartered in New York City with offices in Los Angeles and Toronto. It is recognized as one of the most innovative firms in the industry, known for its personal approach to client service and its celebrated culture, consistently appearing on 'Best Places to Work' lists. Horizon Media strives to create an environment where employees feel welcomed, safe, and empowered, valuing diverse perspectives. The company's success is attributed to hiring talented individuals, challenging them, and providing opportunities for growth.

Requirements

3+ years previous paid social media experience
Understanding of marketing principles, analytics and concepts
Strong Microsoft Excel and Microsoft PowerPoint skills
Experience buying ads on Facebook and Instagram is crucial, additional platforms preferred
Exposure to advanced targeting/retargeting tactics in social
Comfort owning and managing budget/investment levels in social media
A strong writer and presenter
A left and right brain thinker – a data powered strategist
An independent worker with strong time management and organization skills
A problem solver with foresight and the ability to develop creative solutions
Detail oriented with commitment to follow through
Nimble and flexible to succeed in a fast-paced environment
A strong team player, willing to roll up your sleeves
Interested in the social landscape and a desire to innovate and keep up with trends
A supporter of and advocate for diversity, equity and inclusion

Responsibilities

Partner closely with other Horizon Media teams (Business Solutions, Investment, Traffic, Operations), building cross-team relationships and incorporating relevant extensions.
Own relationships with key partners during the planning process, including Partners and Creative Agencies.
Proactively anticipate and field requests/questions from internal teams and clients.
Apply knowledge of current/previous clients’ specific business and industry to enhance and further relationships.
Effectively build trust and establish positive relationships with clients.
Collaborate with Associate Director and Director to identify problems and recommend solutions, escalating situations or challenges appropriately.
Lead larger team projects and initiatives, iterating and improving upon processes and workflows as fit.
Supervise RFP creation and review of social partners, proposal analyses, and partner negotiations.
Lead strategic social plan development in tandem with the Digital & Business Solutions teams.
Integrate social insights into the overall planning process, incorporating data, research, and analytics into recommendations to deeply understand the role marketplace media plays in larger media objectives.
Drive team brainstorms to kick off plan and consideration set development.
Develop POVs around relevant trends, tools, and emerging opportunities within paid social media.
Own the creation and development of media-specific documents such as media plans, objectives and strategies decks, and other related functions.
Oversee the completion of internal team and client-facing financial tracking documents.
Manage Quality Assurance (QA) of tracking functionality and creative units to identify and solve any issues.
Provide education on best practices, social media principles, and the industry at large.
Manage and develop junior team member(s), creating growth plans and providing clear career goals.
Manage performance reviews, coaching to maximize success, identifying training needs for improved performance, setting goals for career development and ensuring actions are taken.
Provide education and training on best practices, media principles, and the industry at large.
Participate in the interview process for junior team members roles.
Guide team in setting goals and project tasks and timelines, ensuring team members have challenging, level-appropriate projects and opportunities to learn new skills, contributing to overall team success.
Oversee junior team campaign buying from set-up to keyword selection through to targeting buckets, optimization, and pacing/reporting; implement QA processes.
Guide planner in campaign set-up, including testing methodologies, reporting requirements, and optimization requirements, for ensuring full impact and efficiency of each campaign.
Support in measurement planning and ensure all trafficking and site tagging is accurate by junior team members.
Maintain thorough knowledge in all internal buying and reporting tools, including platform interfaces and native tools for application/analysis into competitive landscape, target digital consumption support, plan development and reporting.
Oversee and provide approval of insertion orders within internal systems tool to reserve advertising space.
Manage the development of proposals for paid social media campaigns across the active client roster.
Create and present media-specific documents such as RFPs, media plans, objectives and strategies decks, and other related functions.
Responsible for maintaining team deliverables calendars.
Maintain oversight of junior team member’s data analysis and corresponding client feedback to provide recommendations and optimizations.
Act as final check point for campaign optimization and pacing, escalating challenges and opportunities as needed.
Lead in development of processes with Horizon Analytics to aggregate data and ensure standardization across Horizon accounts.
Oversee aggregation of data for dashboards/Excel trackers, as needed by account, ensuring accuracy and validity of data shown.
Determine set-up, including testing methodologies, reporting requirements, and optimization requirements, for ensuring full impact and efficiency of each campaign, proactively communicate any issues to internal teams or clients.
Parse through large datasets to provide critical thinking and analysis relative to active client campaigns, coaching junior team members on providing recommendations vs results.
Attend agency learning sessions and vendor meetings.
Take initiative, as applicable, as it relates to leading and presenting internal trainings.
Participate in internal learning and development opportunities (e.g. Facebook Blueprint, Twitter Flight School).