Supervisor, Social Work - CRC Suicide Prevention Program

NYU Langone Health • Brooklyn, NY

4d • Onsite

About The Position

Family Health Centers at NYU Langone is seeking a Supervisor, Social Work - CRC Suicide Prevention Program to provide clinical, operational, and administrative leadership for a team serving patients at high risk for suicide. This role involves overseeing a team of four supervisees, ensuring high-quality suicide prevention services, and implementing a SAMHSA-funded grant program. The supervisor will ensure patient care, documentation, supervision, workflow, and reporting align with organizational policies, evidence-based practices, grant requirements, and regulatory standards. Responsibilities include direct and indirect clinical oversight, supporting crisis intervention and safety planning, promoting interdisciplinary collaboration, and ensuring staff deliver trauma-informed, culturally responsive, recovery-oriented services. Formal training in Dialectical Behavior Therapy (DBT) or CAMS is preferred.

Requirements

• Ph.D. or Psy.D. in Psychology with current New York State license as a Psychologist; OR Masters Degree in Social Work with current New York State license as a Clinical Social Worker (LCSW).
• Minimum of five (5) years of related clinical mental health experience, including experience working with high-risk behavioral health populations.
• Demonstrated experience in suicide risk assessment, crisis intervention, safety planning, and management of high-risk adult patients.
• Experience supervising licensed and/or unlicensed clinical staff.
• Experience with clinical documentation, utilization review, compliance standards, and interdisciplinary care coordination.
• Willingness to devote the time required to complete assigned tasks on schedule.
• Basic Life Support (BLS) Certification through the American Heart Association is required at the time of hire and must be maintained.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Formal training in Dialectical Behavior Therapy (DBT)
• Formal Training or willingness to be trained in CAMS

Responsibilities

• Oversees clinical operations of the CRC team serving patients at high risk for suicide.
• Provides clinical supervision and consultation to a team of four supervisees.
• Ensures thorough initial and ongoing assessments are completed for patients served by the program.
• Oversees and supports delivery of crisis intervention, suicide risk assessment, safety planning, stabilization, and treatment planning.
• Ensures accurate and timely identification of suicide risk, warning signs, protective factors, and level-of-care needs.
• Performs and/or reviews accurate risk assessments in times of crisis.
• Ensures appropriate intervention and escalation when patients present with acute or imminent suicide risk.
• Contacts and coordinates with the appropriate level of care and support systems when clinically indicated.
• Involves family members and/or significant others collaterally when indicated and clinically appropriate.
• Makes referrals and requests for consultation when necessary.
• Ensures mandated reporting requirements, including child abuse/neglect reporting when indicated, are followed in accordance with policy and law.
• Maintains and monitors designated service volume and productivity expectations for the program.
• Involves clients as partners in care throughout the treatment planning process.
• Ensures treatment goals and objectives are operationalized and updated regularly to reflect course of treatment.
• Promotes culturally competent, trauma-informed, patient-centered care.
• Leads implementation of the SAMHSA Adult Suicide Prevention grant in accordance with approved work plan, funding announcement requirements, program goals, and reporting timelines.
• Oversees development, implementation, and monitoring of program workflows designed to improve identification, engagement, treatment, and follow-up of adults at risk for suicide.
• Coordinates program activities to support grant deliverables, milestones, quality measures, and outcome reporting.
• Works collaboratively with leadership, clinical teams, quality improvement staff, and community partners to ensure successful implementation of grant-funded activities.
• Monitors program performance and supports continuous quality improvement efforts related to suicide prevention services.
• Assists in preparation and submission of required grant reports, program narratives, data requests, and other deliverables in collaboration with organizational leadership and relevant departments.
• Ensures grant-funded services are implemented with fidelity to evidence-based and best-practice approaches for suicide prevention.
• Supports development and maintenance of policies, procedures, and workflows related to suicide risk screening, assessment, intervention, referral, and follow-up care.
• Tracks barriers, identifies operational solutions, and escalates implementation issues as needed.
• Participates in meetings with internal and external stakeholders related to grant implementation and program performance.
• Meets routinely and makes self available to supervisees for clinical and administrative supervision.
• Provides supervisory consultation for clinicians and support staff on complex clinical cases, suicide risk management, documentation, workflow, and patient engagement.
• Reviews, co-signs, and provides feedback on documentation for unlicensed staff as applicable.
• Oversees supervisees quality and quantity of work and intervenes appropriately to support performance improvement.
• Reports status of supervisees and related issues to the Director and Vice President, as appropriate.
• Provides support, guidance, and training to staff in evidence-based suicide prevention practices.
• Provides in-service training for staff and demonstrates leadership in clinical and operational matters.
• Supports orientation and ongoing training of new staff, students, and interns assigned to the program.
• Provides support and training for social work student interns, as applicable.
• Provides supervisory coverage as needed when called upon.
• Utilizes supervisory consultation structure appropriately and escalates concerns through proper channels.
• Completes and ensures completion of all documentation in compliance with clinic, hospital, grant, and regulatory agency standards.
• Reviews medical records as required according to clinic policies.
• Submits and monitors charts for utilization review in accordance with clinic policies.
• Adheres to managed care requirements and complies with mandates in a timely fashion.
• Ensures accurate, timely, and complete documentation of suicide risk screenings, assessments, interventions, treatment plans, follow-up, and care coordination activities.
• Monitors compliance with organizational standards, regulatory requirements, and grant conditions.
• Supports data collection, documentation audits, and quality monitoring activities related to the suicide prevention program.
• Identifies areas for improvement and implements corrective actions in collaboration with leadership.
• Provides information and referrals to assist clients with resources and support systems.
• Coordinates with outpatient providers, crisis services, inpatient units, emergency departments, primary care, behavioral health, and community-based organizations to ensure continuity of care.
• Meets regularly with designated treatment team and follows up on issues in a timely manner.
• Follows up with clinical care on a continuous and timely basis.
• Participates in organizational meetings, interdisciplinary case conferences, and program planning meetings.
• Attends and/or leads required meetings and is responsible for follow-up of directives given at meetings.
• Takes initiative in committee meetings and follows through in a timely manner.
• Demonstrates positive organizational skills and effective program leadership.
• Demonstrates creative and critical thinking related to clinical and operational problem-solving.
• Shows ability to multi-task and prioritize competing demands effectively.
• Supports development of workflows that improve patient access, engagement, retention, and safety.
• Monitors team operations to ensure timely follow-up, crisis response, and continuity of services.
• Assists in development and maintenance of program schedules, staffing coverage, and operational processes.
• Provides leadership in implementing best practices related to suicide prevention, safety planning, means safety counseling, care transitions, and follow-up engagement.
• Helps foster a collaborative, supportive, and accountable team culture.
• Participates in organizational and departmental performance improvement initiatives.
• Performs other duties as assigned.
• Oversees daily operations of the CRC suicide prevention team consisting of four supervisees.
• Ensures staff are trained and supported in working with adults at high risk for suicide and other behavioral health crises.
• Supports implementation of evidence-based interventions relevant to suicide prevention; DBT-informed or DBT-based clinical approaches are strongly valued.
• Incorporates suicide-specific, trauma-informed, and recovery-oriented principles into program operations and staff development.
• Collaborates with data, quality, finance, and leadership teams to support successful grant implementation and sustainability planning.
• Assists with community outreach, partnership development, and linkage strategies consistent with program goals.
• Participates in program evaluation activities and supports use of data to inform clinical and operational improvements.
• Promotes equitable access and culturally responsive care for diverse patient populations.

Benefits

• financial security benefits
• a generous time-off program
• employee resources groups for peer support
• holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager