Supervisor - Snowsports School

Boyne Resorts•Cottonwood Heights, UT

6d•Hybrid

About The Position

Brighton Resort is looking for a positive, engaging supervisor to help lead our Snowsports School team. We're seeking someone who brings genuine enthusiasm to both instructing and managing people, and who can balance the operational demands of a fast-paced ski school with real care for the team. Supervisors at Brighton work a hybrid weekly schedule that allows for instructing and supervising. Supervisor days will be limited to 1 to 2 days a week. Supervisor day will be 8:00 AM to 5:00 PM.

Requirements

18+ years old
Positive attitude, kind, helpful, respectful and desire to learn
Proven track record of reliability, punctuality and ability to manage emotions effectively
Ability to stay calm while under pressure
Experience with customer service with excellent communication skills
Self-motivated and directed to work effectively
2+ years of experience working with a Snowsports School
Current PSIA/AASI Level 2
Advanced skiing or snowboarding skills
Emotional awareness skills
Experience with Flaik
Open mindset when learning new software and tasks
Ability to efficiently and effectively multi-task in a fast-paced environment
Flexible work schedule when needed
A growth mindset (an openness to learning and feedback)

Nice To Haves

Exceptional emotional intelligence — someone who reads a room, communicates with empathy, and knows how to motivate and support instructors of all experience levels
A demonstrated history of strong, positive relationships with teammates and colleagues. Building trust and getting along well with others is a critical trait needed for this position.
Respectful, kind, and open-minded, with a collaborative approach to problem-solving
Efficient and detail-oriented, able to juggle scheduling, training, and day-to-day operations
Comfortable giving and receiving feedback in a way that strengthens the team

Responsibilities

Engage with guests and staff in a friendly, welcoming, professional manner
Support and inspire staff by being kind, respectful and cooperative
Provide on-hill and off hill support to instructors daily and conducting clinics
Work with other team members to schedule, support and assist instructors on and off the snow
Assist with daily “morning meetings” along with other management team members
Organize and support multi-week programs when needed.
Contribute to creating and maintaining a culture of positivity, productivity, and professionalism in the Snowsports School
Learn and understand school software- Flaik
Other duties related to the daily operation of the Snowsports School
Be involved with training of staff indoors and on snow by leading clinics
Being open to feedback and changes when needed
Engaging with the staff indoors and on-snow
Assist with keeping the Snowsports School, lobby, kids' room, bathroom, kitchen area and outside learning area clean, organized and tidy.
Help support the goal of making Brighton a fun, rewarding supportive and inclusive workplace.
Assist instructors with scheduling and pay issues at the end of the day via Flaik
Actively providing on-snow support throughout the day
Support and promote the Boyne Resorts core values
Supervise lunch for our full-day kids group lessons
Other duties to help the snowsports school and resort