Supervisor, Slot Operations
Hard Rock Hotel & Casino Ottawa•Coconut Creek, FL
•Onsite
About The Position
The Slot Supervisor is responsible for supporting the Shift Manager with operational management responsibilities. This includes currency and ticket accountability, employee development, staffing and scheduling, and the management of all procedures and processes that support the Slot operations while maintaining the highest standards of customer service.
Requirements
- High school diploma or GED
- Four to six (4-6) years’ experience in slot operations
- Knowledge of all casino slot games
- Excellent communication and time-management skills
- Proficient in ability to train employees in slot operations
- Basic mathematical skills which include ability to add, subtract, multiply and divide specific to position responsibilities, balance cash drawer, compute discounts and percentages
- Basic computer knowledge skills required
- Proficient with keyboard, mouse, reading screens and operating equipment such as surfaces, I-Pad and I-Pod units
Nice To Haves
- Experience in a similar position
Responsibilities
- Supporting the Shift Manager with operational management responsibilities
- Currency and ticket accountability
- Employee development
- Staffing and scheduling
- Management of all procedures and processes that support the Slot operations
- Maintaining the highest standards of customer service
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What This Job Offers
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
