Supervisor, Shipping and Logistics
About The Position
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. This is a fully onsite position based at our Madison, WI site. The Shipping Supervisor is responsible for overseeing all domestic and international shipping operations to ensure timely, accurate, and cost-effective delivery of goods. This role leads day-to-day shipping activities, supervises staff, and ensures compliance with all regulatory, customs, and company requirements. The ideal candidate has strong experience in transportation logistics and working knowledge of SAP. Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business, or related field (or equivalent experience)
- 3–5+ years of experience in shipping, logistics, or transportation operations
- Prior supervisory or team leadership experience preferred
- Strong knowledge of domestic and international shipping processes and regulations
- Hands-on experience with SAP (shipping, logistics, or warehouse modules preferred)
- Experience working with carriers, freight forwarders, and customs brokers
- Strong problem-solving and decision-making skills
- Excellent communication and organizational abilities
- Ability to work in a fast-paced, deadline-driven environment
Nice To Haves
- Knowledge of Incoterms, tariffs, and customs compliance
- Experience with continuous improvement methodologies (Lean, Six Sigma)
- Strong analytical skills with the ability to interpret shipping and cost data
Responsibilities
- Supervise daily shipping operations for both domestic and international orders
- Lead and coordinate team activities, including scheduling, workload balancing, and performance management
- Ensure all shipments are processed accurately, on time, and in compliance with customer and regulatory requirements
- Serve as escalation point for shipping issues, delays, and customer concerns
- Coordinate with carriers, freight forwarders, and internal teams to optimize transportation efficiency and cost
- Manage international shipping documentation (commercial invoices, packing lists, export declarations, etc.)
- Ensure compliance with all import/export regulations, trade laws, and company policies
- Monitor shipping KPIs such as on-time delivery, freight cost, and accuracy
- Drive continuous improvement initiatives to reduce costs and improve service levels
- Lead daily/weekly tier meetings to communicate priorities, performance, and issues
- Utilize SAP to manage shipping transactions, track orders, and maintain accurate system data
- Maintain a safe and organized work environment in compliance with company safety standards
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What This Job Offers
Job Type
Full-time
Career Level
Manager
