Supv Svc Coord Case Mgr-RN

Cook Children's Health Care SystemFort Worth, TX
Onsite

About The Position

This role is responsible for supervising, coaching, and mentoring STAR/CHIP/or STAR Kids workgroups (Pods) which include Service Coordinators/Case Managers, UM/ECM RN, and support staff. The primary goal is to ensure the achievement of department goals and objectives. The Supervisor also acts as a process owner and subject matter expert for program benefits and long-term supports and services (LTSS). Cook Children's Health Plan provides vital coverage to nearly 120,000 people in low-income families who qualify for government-sponsored programs in its six-county service region, including Tarrant, Johnson, Denton, Parker, Hood, and Wise counties. The Health Plan offers health coverage for CHIP, CHIP Perinatal, STAR (Medicaid), and STAR Kids Members in the Tarrant county service area. Cook Children’s is an equal opportunity employer, offering equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions, and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement, and termination.

Requirements

  • Registered Nurse
  • Minimum of five (5) years clinical experience
  • Bachelors in Nursing Science (BSN)
  • 3 to 5 years case management or utilization management experience
  • Proficiency in use of computer applications
  • Typing speed of 35 words per minute minimum
  • Current unrestricted Registered Nurse licensure in the State of Texas
  • Strong skills in oral and written communication
  • Strong skills in problem-solving
  • Strong skills in organization and time management
  • Strong skills in customer service
  • Strong knowledge of adult teaching and learning
  • Strong skills in coaching

Nice To Haves

  • Certification in case management (CCM)
  • Bi-lingual (English/Spanish)

Responsibilities

  • Supervise, coach, and mentor STAR/CHIP/or STAR Kids workgroups (Pods) comprised of Service Coordinators/Case Managers, UM/ECM RN and support staff to achieve department goals and objectives.
  • Act as process owner and subject matter expert for program benefits and long term supports and services (LTSS).
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