Supervisor, Security

Hard Rock Hotel & Casino Ottawa
Onsite

About The Position

Under the direction of the Security Shift Manager, the incumbent assists in maintaining the efficient overall operation of the Security Department as well as the Fire Command Center in the absence of a Security Shift Manager.

Requirements

  • High School Diploma, GED, or equivalent required
  • Minimum of three(3) years of security supervisor experience in a high volume casino complex environment, or the equivalent combination of education and experience
  • Excellent communication and time management skills
  • Must be able to communicate with guests and other employees in a positive manner
  • Must have ability to use good judgment in intense situations
  • Must be able to interface effectively with property management staff, Seminole Police, and other law enforcement officials
  • Must be able to promote an outgoing, friendly customer oriented personality at all times
  • Must provide adequate protection for the safety and assets of patrons, employees, and the company
  • Must be able to wear a radio earphone without any medical limitations
  • Must be computer literate
  • Must have valid Motor Vehicle License with good driving record
  • Must be able to conduct self in accordance with the Gaming Commission Regulations as well as company and departmental policies and procedures
  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures

Nice To Haves

  • some college preferred
  • Proficient knowledge of Microsoft Office, Excel, and Word is preferred

Responsibilities

  • Conducting background investigations as assigned
  • Inquire and investigate assigned alleged instances of misconduct
  • Coordinate activities with local and state law enforcement officials
  • Prepares detailed incident reports in a clear and precise manner
  • Reviews all incident reports for accuracy submitted by Security Officers
  • Directs and delegates responsibilities to the Security Officers
  • Communicates all policy changes, memorandums, and special events on a daily basis
  • Communicates with guests and other employees in a positive manner, both in oral and written forms
  • Evaluates his/her subordinate’s performance
  • Coordinates emergency situations

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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