Security Supervisor - Industrial

GardaWorld•Dalton, GA

7d•Onsite

About The Position

GardaWorld Security Services is seeking a Supervisor Security Officer for an Industrial Post. This role emphasizes customer service and building meaningful connections with people across all shifts and various environments. The ideal candidate will have a natural ability to engage with others, reassuring and inspiring confidence.

Requirements

At least two (2) years of relevant experience in security, public safety, loss prevention, or military service in a corporate office setting preferably
High school diploma or equivalent required
Familiarity with public safety and security protocols, including experience operating security systems such as access control and CCTV
Current certification in First Aid, CPR, and AED is a plus
Strong verbal and written communication abilities
Demonstrated skills in observation, problem solving, and customer service
Working knowledge of Microsoft Word, Excel, and Outlook (Windows-based platforms)
Possession of all valid certifications and licenses required under applicable state laws
Be authorized to work in the U.S.
Be able to provide documentation of High School Diploma or GED
Be able to ace (and pass) an extensive screening process

Nice To Haves

a college degree is preferred

Responsibilities

Supervise and direct gate guard and concierge officers during assigned shift
Assign posts, monitor performance, and ensure coverage at all times
Provide guidance, training, and coaching to officers on procedures and customer service
Conduct shift briefings, pass-downs, and post inspections
Enforce company policies, post orders, and client-specific requirements
Customer service duties like welcoming, verifying identity, and guiding visitors
Manage access control & perform Interior guard duties
Provide coverage for all shifts and posts as needed
Inspect security equipment and report any maintenance needs
Respond to incidents, provide first aid, and coordinate with emergency teams
Answer questions in person or by phone
Write incident reports and communicate security concerns
Ensure the safety and protection of individuals and property