Supervisor, Security Compliance & Investigations

AIT Worldwide Logistics•Palatine, IL

About The Position

The Supervisor, Security & Investigations conducts security investigations and oversees physical security operations. The role supports customer-facing audits, investigations, and corrective actions by monitoring and investigating threats, theft, fraud, and policy violations, while protecting AIT personnel, facilities, property, and equipment. As lead investigator, this position gathers facts, reviews CCTV footage, interviews witnesses, and prepares detailed investigative reports. As physical security lead, it oversees site security system design, access control, risk assessments, emergency response, and measures to prevent theft, vandalism, and unauthorized access. The role ensures compliance with applicable federal programs and industry standards, including CTPAT and TAPA FSR/TSR requirements, to maintain security excellence and support customer service delivery.

Requirements

Bachelor's degree in security management, criminal justice, logistics, risk management, or the logistics industry, or equivalent experience.
At least 8 years of experience in supply chain security, logistics security, or compliance.
At least 5 years of experience leading investigations, including theft, loss, personnel, or other matters.
At least 3 years of experience in security compliance, risk assessment, or logistics operations.
Hands-on experience with CTPAT, TAPA FSR/TSR, or customer security programs.
Exposure to high-value freight, transportation security, or warehouse security operations.
Strong working knowledge of CTPAT Minimum Security Criteria and TAPA standards.
Ability to conduct risk assessments, audits, and investigations.
Excellent cross-functional communication skills and ability to influence without authority.
Practical understanding of logistics operations, warehouse workflows, and transportation processes.
Strong documentation, reporting, and analytical skills.
Proficiency with Microsoft Office and security tracking tools.

Nice To Haves

CTPAT Certification – Customs Trade Partnership Against Terrorism.
CPP – Certified Protection Professional.
PSP – Physical Security Professional.
CSO or similar certification.

Responsibilities

Support Operations with security planning for sensitive or high-risk moves, ensuring controls comply with TAPA TSR and customer expectations.
Participate in theft, loss, or tampering investigations; perform root cause analysis and recommend corrective and preventive actions.
Conduct facility security assessments aligned with TAPA FSR and CTPAT Minimum Security Criteria, covering access control, CCTV, intrusion detection, alarms, key control, visitor management, and secure storage.
Identify facility vulnerabilities, assign risk ratings, and track corrective actions through closure.
Monitor and investigate threats, theft, fraud, and rule or policy violations; protect AIT personnel, property, facilities, and equipment.
Prepare for and support CTPAT validations, TAPA audits, customer security audits, and internal assessments.
Maintain accurate documentation, including risk assessments, corrective action logs, and training records.
Monitor regulatory and industry security updates and translate requirements into actionable internal procedures.
Serve as a physical security subject-matter expert during audits and explain security controls to auditors and customers.
Develop and deliver security awareness training for Operations, Warehouse, and Customer Service teams, emphasizing high-value cargo protection and insider threat awareness.
Assist station-based operations in developing action plans to meet physical security and protection measures and maintain a safe and secure work environment.
Advise business units while balancing security and service.
Respond to security incidents involving theft, loss, or suspicious activity and lead investigations to document findings.
Initiate investigations into cargo theft, suspected theft, personnel-related matters, threats, and other matters based on loss trends, internal reports, and other information sources.
Analyze trends and recommend improvements to reduce future risk.
Perform other duties as assigned and comply with all policies and standards.