Supervisor, FT Rides Park Operations

Sea World•Philadelphia, PA

3d•Onsite

About The Position

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated and hard-working individuals in a wide variety of roles. Come and play an important part on our incredible team today! As Full Time Rides Supervisor at Sesame Place, you’ll oversee Rides operations, staffing and training to ensure memorable and positive experiences for both our Guests and Ambassadors.

Requirements

At least 18 years of age
Must have at least two (2) years of Park Operations leadership experience
A valid driver’s license
Ability to complete provided CPR/AED training/certification
Strong interpersonal skills and experience working with diverse cultures and backgrounds are a plus
Must be able to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines
Proficient in Microsoft Office Suite with high aptitude for computer software systems
A passion for customer service
Excellent multi-tasking and time management skills
Active listener with the ability to anticipate guests’ needs
Flexibility to perform varied duties

Responsibilities

Coordinate and implement all aspects of the company department trainings & certifications including Rides Policy & OJT
Ensure compliance with all Sea World standards, policies, and procedures
Work with the Rides Manager to monitor department hiring needs to ensure adequate staffing levels are met
Partner with the scheduling team to maintain and edit schedules to meet business needs
Complete ambassador in-park auditing for safety, guest service, and ensuring SOP compliance
Lead and develop part-time Rides leadership
Participate in Department and Park Duty Manager shifts
Perform other duties as assigned