Supervisor, Resident Services

Halton Region•V - Post Inn Village Long Term, V -

3d•CA$60 - CA$75•Onsite

About The Position

Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process. We are proud to operate three non-profit long-term care homes where our employees make a meaningful contribution on the lives of the residents by providing quality care in a family-like atmosphere. As an employee, you will be part of a progressive, service-focused and award winning employer with a diverse and inclusive work environment. We are also recognized as a Registered Nurses' Association of Ontario (RNAO) Best Practice Spotlight organization. You make a positive difference in people’s lives because you provide high quality customer centered services. You operate within a highly ethical environment and will be accountable for going the extra mile, listening to your customers, creatively meeting needs and always being respectful to those you serve. As a result, you will be part of a qualified and strategic team recognized widely for caring, excellence, integrity, inclusiveness and flexibility.

Requirements

Registered Nurse Diploma
Current registration in good standing with the College of Nurses of Ontario as a Registered Nurse and member of RNAO.
Current Basic Life Support (BLS) certification with Healthcare Provider CPR Level C.
Minimum five years’ experience in long-term care with advanced clinical knowledge in nursing practice.
In-depth knowledge of the Fixing Long Term Care Act 2021 required programs.
Current CPR certification.
Strong leadership, interpersonal and communication skills and the ability to work both in a team and independently.
Proven ability to coach, mentor and support staff in continued development of clinical skills, critical decision making and resident centered care.
Experience in training and group facilitation and/or adult education.
Strong analytical skills, decision-making skills and the ability to manage multiple demands.
Proficient computer skills with word, excel and electronic document software.

Nice To Haves

Supervisory/leadership experience.
A Bachelor of Science in Nursing degree.

Responsibilities

Provide education and coaching to registered team members on required clinical programs, management of clinically complex/high risk residents and related policies and procedures.
Supervise, coach, mentor and overall performance management of Resident Services Coordinator and RAI Coordinator.
Assist with the coordination and orientation of new hires/students/volunteers.
Develop and deliver education for ongoing clinical education as evident from compliance reports, audits and clinical needs.
Develop and evaluate care delivery processes to continually improve nursing practice through direct observation and process audits.
Coordinate clinical policy and program change roll out at home level to support knowledge transfer.
Support frontline staff in caring for complex care residents by facilitating the development of a comprehensive care plan, participating in care planning rounds, post critical incident debriefing and/care conference for high risk admissions as assigned by senior nurse manager.
Responsible for CQI audits/ program evaluations for required clinical practices in collaboration with Manager of Resident Care/ Committee leads.
Perform other duties as assigned.