Supervisor, Remote Operations Center

Deriva Energy•Charlotte, NC

21h•Onsite

About The Position

Deriva Energy is a U.S. renewable-energy Independent Power Producer with more than 6 GW of operating or under-construction wind, solar, and storage projects. The Supervisor, Remote Operations Center provides leadership in the Remote Operations Center and is responsible for daily and real-time entry of day-ahead and real-time generating-unit offers into ERCOT, PJM, SPP, and CAISO, as well as future market participation in MISO. The role coordinates generation outages and real-time commitments in the appropriate database and reporting tools. The position is based at Deriva Energy’s headquarters in Charlotte, North Carolina, and operates in an office/control-room environment supporting 24/7 operations. The supervisor maintains system-event logs, promptly notifies appropriate personnel of unusual activity, prepares daily reports, and serves as liaison to the NERC Compliance Team. The role tracks abnormal events, supports compliance and safety requirements, and helps train, develop, and certify new real-time operators. It also administers interchange contractual obligations, evaluates off-system sales and purchases, and may grant major circuit and generation-capacity outages. The supervisor maintains effective communications with wind and solar entities and training records for market participation requirements. The role verifies and submits meter data to applicable ISOs, compares meter data with day-ahead schedules and real-time awards, and supports scheduling and settlement transactions. It requires detailed knowledge of generating-unit operating characteristics, plant and power-system operations, power trading, risk management controls, and market tools. The supervisor leads team development and process improvements, reviews tools and training, updates procedures and job aids, supports outage scheduling, and ensures NERC-related events are handled and reported within required timeframes. Applicants must be authorized to work for any U.S. employer; the company cannot sponsor or take over sponsorship of an employment visa. Deriva Energy is an Equal Opportunity and Affirmative Action Employer and welcomes applications from veterans.

Requirements

Associate’s degree in engineering, business, or a related field and at least 3 years of relevant experience; alternatively, a high school diploma/GED and 5 years of relevant experience.
Strong attention to detail and ability to make quick, accurate decisions and work under pressure.
Excellent verbal communication and listening skills, with the ability to communicate clearly and build rapport with internal and external contacts.
Working knowledge of reporting obligations for a Qualified Scheduling Entity (QSE) in the ERCOT market.
Knowledge of scheduling and settlement transactions for applicable markets, including ERCOT, SPP, PJM, and CAISO.
Detailed knowledge of generating-unit operating characteristics, including availability, de-rates, incremental costs, and ancillary services.
Knowledge of plant operations, power-system operations, power trading, and risk-management controls.
Proficiency with power-marketing tools, including nMarket, ADAPT2, and Genscape Engage.
Ability to coordinate team activities and improve shift information and report accuracy.
Familiarity with maintenance, scheduling, Emergency Action Plans, Business Continuity Plans, and notification protocols.
Must obtain PJM Generator Operator Certification and maintain ongoing CEH and simulator training while in the role.
Must have an approved DOA on file with Risk Management.
Must be authorized to work for any employer in the United States; visa sponsorship is unavailable.

Nice To Haves

One to five or more years of experience as a Remote Operations Center Dispatcher or equivalent work experience.
Power plant knowledge.
Proficiency in Microsoft Excel.
Continued training in the ERCOT and PJM markets through a Learning Management System and instructor-led training.
Demonstrated commitment to personal development and improvement.
Training or experience specifically in renewable energy.
Leadership skills aligned with the needs of the renewable-energy business.
Interpersonal and communication skills for addressing team-coordination issues and improving shift information and report accuracy.
Knowledge of telemetry data communications, database applications, application programming techniques, and control systems.
Advanced computer skills, including Excel, Word, PowerPoint, PI Application Suite, and market and off-taker scheduling software.

Responsibilities

Provide leadership in the Remote Operations Center.
Enter day-ahead and real-time generating-unit offers for ERCOT, PJM, SPP, and CAISO, and future market participation in MISO.
Coordinate generation outages and real-time commitments in appropriate databases and reporting tools.
Maintain daily logs of system events, promptly notify appropriate personnel of unusual activities, and prepare daily reports.
Liaise with the NERC Compliance Team to ensure applicable NERC GOP requirements are met and events are communicated effectively.
Continuously update and track abnormal events, including generation outages, loss of communication, merchant and ancillary-service offers, and safety and environmental incidents.
Assist with training, development, and certification of new real-time operators.
Administer interchange contractual obligations and evaluate pricing of off-system sales and purchases; may grant major circuit and generation-capacity outages.
Perform administrative duties and meet EH&S and other relevant compliance requirements.
Maintain effective communication with wind and solar entities and maintain training records for market participation requirements.
Verify and submit meter data to applicable ISOs the morning after the day of flow, and compare meter data with day-ahead schedules and real-time awards.
Carry out scheduling and settlement transactions for assets in applicable markets.
Maintain detailed knowledge of generating-unit operating characteristics, including availability, de-rates, incremental costs, and ancillary services.
Engage teammates in real-time operations and ensure reporting proficiency.
Support teammates’ skills development and future growth within the company.
Lead development of tools and best practices for renewable operators.
Periodically review tools and training adequacy; update procedures, processes, and job aids as appropriate.
Maintain familiarity with protocols for maintenance, scheduling, Emergency Action Plans, Business Continuity Plans, and notifications.
Assist the outage scheduling team in preparing workable outage schedules consistent with applicable procedures in the Settlement Agreement or Agreement in Principal.
Ensure NERC-related events are addressed within required timeframes and reported to the NERC Compliance Team.
Obtain PJM Generator Operator Certification and maintain ongoing CEH and simulator training.
Maintain an approved DOA on file with Risk Management.