Supervisor, Quality 2nd Shift

Ferrara•DeKalb, IL

1d•Onsite

About The Position

The Supervisor, Quality, reporting to the Manager, Quality, is a hands-on leader responsible for ensuring product safety, maintaining high standards, and optimizing team performance. This role involves supervising and coaching technicians and leads, driving daily performance, and collaborating with other teams to ensure compliance with food safety and quality standards. The supervisor will also contribute to strengthening Good Manufacturing Practices (GMPs) and fostering a culture of continuous improvement. In-person attendance and flexibility are essential due to the highly interactive nature of this manufacturing position, supporting production schedules, effective communication and collaboration, real-time problem solving, and participation in cross-functional initiatives. Schedules may vary and are subject to change.

Requirements

Demonstrated Leadership experience
Great communication and interpersonal skills
Minimum 2 years’ experience in a food manufacturing leadership role

Nice To Haves

B.S. Degree in Food Science, Microbiology, Chemistry, or other related field preferred
HACCP certification, PCQI certification and GFSI audits experience such as FSSC ISO 22000 or SQF a plus
Previous sanitation experience strongly preferred
System experience: SAP S4Hana (preferred), Red Zone, TraceGains, SharePoint, Microsoft Office products

Responsibilities

Accountable for quality and food safety practices during operations
Maintains holds and develops corrective actions (CAPA) by utilizing root cause analysis as necessary and monitors CAPA for effectiveness
Scheduling/approving timecards in time and attendance system, assigning tasks and providing ongoing training/mentoring
Monitors processes and procedures to ensure effectiveness and continuous improvement
Initiates and tracks trend NCRs/CAPAs for all deviations
Be a part of the internal audit team and participates actively in the scheduled food safety and facility GMP audits
Co-ordinate the pre-op, post-op and glass/brittle plastic inspections
Acts as a communication liaison between management and quality staff to support corporate and plant-driven initiatives
As part of the food safety team, maintains the food safety plan and updates SOPs as required
Ensures training of associates at all levels on quality programs
Interact with other supervisors/managers within Ferrara to share best practices
Perform and maintain the environmental monitoring program and product testing program
Trend the monthly KPI data for the Quality Manager and assist in preparing reports for senior leadership management