Supervisor, Quality Services

Sentara HealthVirginia Beach, VA
Onsite

About The Position

The Team Supervisor assumes responsibility, accountability, provides leadership for daily operations, coordination of work, quality and service, and team member supervision in assigned area. Facilitates staff management in a multi skilled, multi-functional environment and coordinates quality improvement activities, resolution of customer service issues, and management/monitoring of resource utilization. Provide project management and facilitation, as well as clinical oversight and support for the development, coordination, implementation and evaluation of quality improvement and patient safety initiatives. Provide consultation and education within the division and across the System in the area of Performance Improvement and/or Peer Review. Assist in maintaining liaison with external agencies in the area of quality, peer review, and accreditation surveys/inspections.

Requirements

  • Bachelor's Degree
  • 3 Years clinical Experience Required
  • Some leadership experience required

Nice To Haves

  • Regulatory compliance experience preferred

Responsibilities

  • Assumes responsibility, accountability, provides leadership for daily operations, coordination of work, quality and service, and team member supervision in assigned area.
  • Facilitates staff management in a multi skilled, multi-functional environment.
  • Coordinates quality improvement activities, resolution of customer service issues, and management/monitoring of resource utilization.
  • Provide project management and facilitation, as well as clinical oversight and support for the development, coordination, implementation and evaluation of quality improvement and patient safety initiatives.
  • Provide consultation and education within the division and across the System in the area of Performance Improvement and/or Peer Review.
  • Assist in maintaining liaison with external agencies in the area of quality, peer review, and accreditation surveys/inspections.

Benefits

  • Medical, Dental, Vision plans
  • Adoption, Fertility and Surrogacy Reimbursement up to $10,000
  • Paid Time Off and Sick Leave
  • Paid Parental & Family Caregiver Leave
  • Emergency Backup Care
  • Long-Term, Short-Term Disability, and Critical Illness plans
  • Life Insurance
  • 401k/403B with Employer Match
  • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
  • Student Debt Pay Down – $10,000
  • Reimbursement for certifications and free access to complete CEUs and professional development
  • Pet Insurance
  • Legal Resources Plan
  • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
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