Supervisor, Quality Mgmt

AAR CorpHot Springs, AR
Onsite

About The Position

This role serves as the FAA and customer quality interface, reporting to the Director of Quality and Engineering. The position is responsible for all aspects of Quality Control and Quality Assurance at AAR Component Services – Hot Springs and provides management oversight of the quality organization. The Supervisor ensures compliance with company policies, customer requirements, and regulatory standards. Key responsibilities include managing the Technical Publications Library, Metrology and NDT Labs, and communicating departmental resource needs. The role also involves monitoring the effectiveness of the quality system, personnel performance, and training, as well as managing the evaluation process and calibration system. Additionally, the Supervisor is responsible for maintaining repair station certifications, applying for repairman certificates, and requesting changes to repair station ratings. Reporting of defects to the FAA and operators is also a key function. Collaboration with other management personnel on policies and procedures, and managing the fiscal budget are also part of the role. The supervisory responsibilities include interviewing, hiring, training, planning, assigning work, appraising performance, rewarding and disciplining employees, and resolving problems.

Requirements

  • Strong technical background supporting aerospace operations
  • Working knowledge of AS9100 and NADCAP standards
  • Ability to apply regulatory, engineering, and quality requirements in a highly technical environment
  • Excellent written and oral communication skills
  • Problem solving skills
  • Proficient in spreadsheet and financial applications
  • Ability to organize and prioritize work; meet deadlines
  • Detail oriented and able to work in a team environment

Nice To Haves

  • 5–7 years of progressive supervisory experience in a quality environment, with demonstrated leadership in a quality control or quality assurance function
  • Bachelor’s degree in a related field preferred, or equivalent combination of education and relevant experience.

Responsibilities

  • Follow company policies and procedures
  • Review analysis of activities, costs, operations, and forecast data to determine department or company progress toward stated goals and objectives
  • Assure that personnel have access to company policies and procedures as applicable
  • Assure compliance with customer and regulatory requirements
  • Management of the Technical Publications Library; assuring that the necessary technical data is available and current for the work to be performed
  • Management of the Metrology and NDT Labs
  • Communicates the resources needs of the department
  • Continually monitors the effectiveness of the quality system and the performance of quality personnel within the organization and ensure that their training needs are met
  • Manages and monitors the operation of the evaluation process to ensure it’s continued reliability and effectiveness
  • Assure the effectiveness of the calibration system
  • Assure that repair station certifications are maintained and current
  • Make application to the local F.S.D.O. office for repairman certificates when required
  • Make application to the local F.S.D.O. requesting changes to repair station ratings as applicable.
  • Submit reports of defects or un-airworthy conditions to the FAA and operators as applicable
  • Collaborate with other management personnel in formulating and establishing company policies, operating procedures, and goals
  • Manages to fiscal budget
  • Other various duties as necessary or assigned
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
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