Supervisor Quality Control Field

Star ConstructionKansas City, KS
Onsite

About The Position

As a Quality Control Supervisor, you will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Training Manager with various local and large scale projects as needed, and may potentially take the lead on projects as assigned.

Requirements

  • Minimum of 3 years fiber optic or cable installation experience.
  • Perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.
  • High School Diploma or G.E.D.
  • Work a very flexible schedule.
  • Work in a fast paced time sensitive environment
  • Handle multiple tasks and last-minute changes
  • Must have exceptional customer service experiences
  • Be a team player.
  • Valid driver's license with minimum of 2 years driving experience and a good driving record.

Nice To Haves

  • Former supervisory experience a plus.

Responsibilities

  • Responsible for the training and quality of all employees within your assigned systems.
  • Perform quality control inspections and document, correct, and coach any issues found
  • Deliver engaging, high-quality training to both in-person and virtual audiences
  • Mentor, coach, and support trainees to ensure consistent delivery, effective facilitation, and ongoing professional development.
  • Design, develop, and deliver training materials using tools such as PowerPoint, Word, and other instructional technologies aligned to learning objectives.
  • Evaluate trainee performance by auditing work, conducting Technical Proficiency Observations and Quality Observations, identifying skill gaps, and implementing targeted training solutions.
  • Provide constructive feedback and apply training interventions to prepare employees for successful field performance.
  • Coordinate training schedules and offerings with training leadership and local management.
  • Serve as a technical training resource, providing field support during high-demand periods.
  • Contribute to damage investigations by identifying training-related root causes and recommending prevention strategies.
  • Stay current on emerging training methodologies, technologies, and best practices.
  • Travel up to 25% to support regional and company-wide Quality initiatives.
  • Perform other duties not listed here, as they arise, and as they are assigned to you

Benefits

  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!
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