Supervisor - Quality Assurance (Food Safety and Quality Assurance) - Night Shift

Freshpet Talent Acquisition•Bethlehem, PA

10h•$75,000 - $85,000•Onsite

About The Position

This position will work a Monday – Friday schedule (6pm – 6am). At Freshpet, our goal is to change the way people nourish their pets forever. We strive to strengthen the bond between people and our pets so that we both live longer, healthier, and happier lives while being kind to the planet. We believe that if we can create fresh, real foods that pets love and help them live healthier lives, that their pet parents will also enjoy the many benefits of a rich life shared with a pet. IT’S AMAZING WHAT CAN HAPPEN WHEN YOU START COMPLETELY FRESH!

Requirements

3+ years minimum experience working in Food Safety/Quality Systems, preferably in food or pet food
Leadership experience preferred
Must be SQF Practitioner or receive certification within three months in position
Must be HACCP/PCQI certified or receive certification within three months in the position
Sound knowledge of food safety and quality system requirements for the food industry
Ability to adapt to changing organizational and operational needs; ability to lead others through change
Strong judgment and decision-making skills, with the ability to assess risk, make timely product and process decisions within assigned authority, and escalate appropriately.
Proficient in Microsoft Office Suite and computer-based applications
Knowledge of statistics to perform routine test data and process control analysis
Basic knowledge of food processing including thermal processing
Project Management skills (must be capable of handling multiple projects)
Basic knowledge of food analytical and microbiology testing
Good interpersonal and communication skills
Sound ethics
Team management skills
Able to work in production areas under hot, humid and/or refrigerated conditions
Able to work varied days/shifts to support business needs
Lift and perform physical labor during plant tests or product start-ups
Work extended hours to complete tasks/special projects
Occasional travel

Nice To Haves

BS/BA in Food Science or related field preferred (Chemistry, Microbiology, Engineering, etc.), or 10+ years food/manufacturing experience

Responsibilities

Work with plant management and other supervisory staff to maximize product quality and productivity.
Serve as the quality leader for the assigned shift providing leadership for the QA team.
Ensure proper procedures are in place and being followed for employee safety, food safety, and product quality.
Provide supervision of assigned employees through scheduling and daily activities, ensuring effective selection, retention, feedback, disciplinary action, and performance management, as well as onboarding new team members.
Serve as the QA decision-maker on the assigned shift and act on behalf of the QA Manager when delegated, escalating significant food safety, regulatory, quality, people, or business risks promptly.
Serve as the FSQA representative on pillar teams in Freshpet’s Performance for Excellence Program and lead continuous improvement projects resulting from pillar assignments, as necessary.
Support the development, implementation, review and maintenance of the Freshpet SQF Food Safety and Quality System and HACCP Plans.
Review/maintain manufacturing and quality records, verifying critical control and preventive control activities, identifying trends, and ensuring deviations are addressed and documented effectively for positive release.
Audit pre-operational & sanitation activities for continuous improvement.
Communicate relevant personnel information, essential to ensuring effective implementation and maintenance of the SQF System.
Assist with validating changes to Food Safety fundamentals and Food Safety plans that have an impact on Freshpet’s ability to deliver safe food for pets.
Support the development and maintenance of the Hazard Analysis Critical Control Point (HACCP) and Preventive Control plans for all products manufactured at Freshpet plants.
Coordinate and deliver SQF, HACCP, Quality System and Food Safety training to QA team.
Support Non-Conforming (Hold) product programs, including procedure development and maintenance, conducting product reviews, assigning non-conforming product dispositions, and timely communication to stakeholders.
Coordinate problem solving as well as CAPA (corrective action preventive action) with manufacturing, and issuing reports, as required.
Analyze and resolve work, quality, and food safety problems in manufacturing, or assist team members in problem solving.
Assist in consumer complaint investigations including evaluation and corrective actions resulting from investigations.
Maintain up-to-date knowledge of plant products, ingredients, packaging, processing operations, specifications, testing methods, and applicable standards.
Support audit readiness and participate in internal, certification, customer, and regulatory audits, ensuring assigned corrective actions are completed and effective as required.
Serve as back up to the QA Manager, Assistant QA Manager, or Supervisor.