Supervisor, Quality Assurance

GEODIS Career•Plainfield, IN

15d•Onsite

About The Position

The Quality Assurance Supervisor is responsible for advancing overall quality and enhancing efficiencies in all aspects of an ISP and FDA registered Distribution Center operation.

Requirements

High school diploma or GED (General Education Diploma) equivalency
Minimum 3 to 5 years related experience and/or training; or an equivalent combination of education and experience
Knowledge of FDA, CGMP, and ISO Quality Management System
PC literate with experience with Microsoft Outlook, Word, Viso and Excel
Ability to apply common sense understanding to carry out instructions
Ability to write reports, business correspondence and procedure manuals required
Must also be able to effectively present information and respond to questions from customers
Ability to define problems, collect data, establish facts and draw valid conclusions

Nice To Haves

Bachelor’s degree from a 4 year college or university preferred

Responsibilities

Monitors daily quality, and overall effectiveness of processes throughout the operation
Maintains the Quality Management Systems to include: documentation, training and auditing
Creates, evaluates, and improves processes for increasing both efficiency and effectiveness
Communicates with customers daily to handle all quality issues, holds, releases, special projects and special requests
Coordinates with customers to address quality issues in all aspects of the operation
Ensures that all work is conducted according to GMP standards and all work is documented thoroughly
Conducts weekly process audits and paperwork audits throughout the operation
Supplies projections and billing to account management as needed when special projects arise
Communicates and assists with all quality related issues, special requests, and projects to other account facilities
Maintains all documents including all SOPs and Work Instructions for all account facilities.
Manages team when inspections are performed as well as VAS staff to conduct projects serving the account
Orders and manages temporary employees as needed to meet the needs of inspection projects
Schedules labor and plans inspection projects
Ensures the proper and safe use of all equipment included PIT and packaging equipment
Assists in handling of damage, spoilage, reporting, and destruction orders
Maintains safe and organized work environments
Verifies and retains all training of all employees in 1620
Identifies gaps in training and coordinates with Supervisors for effective training processes
Implements performance evaluations
Monitors and reports on all pest control devices communicating with pest control company as needed
Other duties as required and assigned