Supervisor, Quality Assurance (Onsite - Acton, MA)
About The Position
Join Insulet and play a key role in ensuring the quality of materials used in life-changing medical devices. This hands-on leadership opportunity is ideal for experienced QA/QC professionals who enjoy mentoring teams, driving inspection excellence, and maintaining high quality standards in a manufacturing environment. You'll lead and develop IQA inspectors, troubleshoot quality issues, support compliance initiatives, and work with advanced inspection and measurement equipment while contributing to continuous improvement and product quality in a growing medical device operation. The successful candidate will be responsible for leading a team of IQA inspectors in managing the inspection of incoming materials to support Insulet Acton manufacturing.
Requirements
- Minimum Diploma in a related field of study or with a combination of education and experience.
- 2 - 5 years of on-the-job QA/QC inspection experience in visual inspection, precision measurement instruments and PCBA inspection, preferably in medical device industry.
- Excellent attention to detail, good organization, and capable of working independently with minimal supervision.
- Experience in GDP (Good Documentation Practices) & legible handwriting
- Microsoft Excel and data entry skills.
- Team player and ability to communicate effectively with supervisor and other employees.
- Able to perform tasks with accuracy and reliability.
Nice To Haves
- Experience in a start-up production environment is a plus.
- Familiarity with measuring instrumentation such as CMM, optical gauging, microscopes, micrometers, calipers, feeler gauges, dial indicators, and other measurement/visual tool experience will be preferred.
- Knowledge of GLP (Good Lab Practices) will be a plus.
Responsibilities
- Manage and coach a team of IQA inspectors focusing on performance, behaviors, product quality, and inspection effectiveness.
- Document and report status of IQA inspection, shifty, daily, weekly and monthly.
- Provide timely performance feedback to personnel and responsible for delivering annual performance appraisals.
- Ensure the compliance of inspection procedures and work instructions, effective inspection and Good Lab Practices (GLP) to enhance product quality.
- Ensure timely training and on-boarding of new employees.
- Train and mentor IQA inspectors on the IQA inspection procedures and test equipment skills.
- Ensures inspection output meets targeted output without compromising quality.
- Perform first level troubleshooting on IQA issues and escalate issues when necessary.
- Support quality management processes like raising NCMR, following up SCAR, managing MRB etc and other duties when required.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (PTO)
- And additional employee wellness programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
