Supervisor, QA

Thermo Fisher Scientific•Rockford, IL

8d•$75,800 - $113,675•Hybrid

About The Position

This position is a part of LSG Operations and is located in Rockford, IL. This role will lead, coach and develop a Quality Assurance team supporting key quality activities across site operations. This role emphasizes collaboration, partnership, and a solutions-oriented approach—working cross-functionally to support the business while upholding quality standards.

Requirements

HS Diploma required, Bachelor’s degree preferred in a scientific discipline or related field preferred. Equivalent combination of education and relevant quality or regulated environment experience will also be considered.
5+ years of experience in an operations and/or quality environment required
Experience leading, coaching, or developing team members required
Exposure to quality systems (e.g., inspections, audits, calibration, and documentation) required
Strong problem-solving, decision-making and communication skills
Intermediate computer skills to utilize Microsoft Office and ERP programs
Successfully leading and developing a team

Responsibilities

Ensure safety within the team and promote safe working behaviors
Design mechanisms to track and analyze key quality metrics; update and present tier boards, communicate performance to leadership, and drive countermeasures for gaps
Partner with Operations and cross-functional teams to support business objectives while proactively ensuring quality standards are met
Evaluate performance of direct reports and work with them on development opportunities
Oversee teams performing inbound inspection, site metrology, and preventive maintenance activities
Oversee equipment calibration programs, including scheduling and tracking (e.g., pipettes, scales)
Oversee generation of product documentation, including Certificates of Analysis (CoAs), ensuring accuracy and timeliness
Ensure compliance with ISO standards and internal quality system requirements
Plan, support and lead audits and audit activities
Manage customer complaints and partner cross-functionally to drive timely, effective resolution
Ensure accuracy and completeness of quality records, documentation, and training programs
Drive continuous improvement initiatives to enhance quality systems and operational performance
Construct presentations and deliver to leadership
Other duties as assigned

Benefits

Competitive remuneration
Annual incentive plan bonus
Healthcare
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
Paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
Accident and life insurance
Short- and long-term disability
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount