Supervisor, Production

Hitchiner•Milford, NH

About The Position

The Supervisor, Production is responsible for supervising daily manufacturing operations to ensure safety, quality, productivity, and operational performance goals are achieved. The role oversees frontline employees, supports operational performance and workforce development, and ensures compliance with company policies, procedures, and regulatory requirements. The supervisor oversees production and operational performance; coordinates staffing, employee training, and performance; maintains safety, quality, and regulatory compliance; and supports equipment utilization, departmental resources, operational documentation, and preventive maintenance activities. The role also leads small-scale process improvements and uses team performance data to inform staffing, workflow, and performance decisions. The position involves frequent standing, walking, and movement throughout production areas, with exposure to noise, heat, machinery, and industrial materials. Personal protective equipment is required in designated production areas. Schedule flexibility, including overtime and off-shift support, may be needed based on operational needs.

Requirements

  • High school diploma or equivalent.
  • 5–8 years of experience in manufacturing, operations, or a related area, including prior leadership or supervisory experience.
  • Thorough knowledge of manufacturing operations, production processes, and operational workflows.
  • Working knowledge of safety procedures, hazardous material handling requirements, and regulatory compliance standards.
  • Ability to manage employee performance and drive team accountability.
  • Strong leadership, communication, and conflict resolution skills.
  • Ability to manage competing priorities and make sound operational decisions.
  • Ability to analyze operational data and support productivity and efficiency improvements.
  • Ability to work effectively across multiple levels of the organization.
  • Use personal protective equipment in designated production areas.
  • May need schedule flexibility, including overtime and off-shift support based on operational needs.

Nice To Haves

  • Bachelor’s degree in a related field.

Responsibilities

  • Oversee daily manufacturing operations to achieve production, labor efficiency, quality, scrap, spend, overtime, and operational performance goals.
  • Supervise and coordinate departmental employees, including staffing, scheduling, task assignment, training, and performance management.
  • Participate in hiring, onboarding, and training department employees.
  • Conduct performance evaluations and provide ongoing coaching and feedback.
  • Maintain a safe work environment and ensure compliance with company policies, safety procedures, quality standards, hazardous material handling requirements, and applicable regulations.
  • Support operational reliability by overseeing equipment utilization, departmental resources, operational documentation, and preventive maintenance activities.
  • Support employee engagement and retention strategies.
  • Lead small-scale process improvements to enhance team efficiency and service levels.
  • Monitor and analyze team performance data to identify trends and inform staffing, workflow, and performance management decisions.
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