Supervisor, Production

Hitchiner Manufacturing Co., Inc.•Milford, NH
•Onsite

About The Position

The Supervisor, Production oversees daily manufacturing operations to ensure safety, quality, productivity, and operational performance goals are achieved. The role supervises frontline employees, supports operational performance and workforce development, and ensures compliance with company policies, procedures, and regulatory requirements. The supervisor oversees production, labor efficiency, quality, scrap, spending, overtime, staffing, employee training and performance, equipment utilization, departmental resources, operational documentation, and preventive maintenance activities. The position also leads small-scale process improvements and uses team performance data to inform staffing, workflow, and performance decisions. The role is based in production areas and involves frequent standing, walking, and interaction with employees, equipment, and operational processes. The work environment includes exposure to noise, heat, machinery, and industrial materials; personal protective equipment is required in designated areas. Schedule flexibility, overtime, and off-shift support may be required based on operational needs.

Requirements

  • High school diploma or equivalent.
  • 5–8 years of experience in manufacturing, operations, or a related field, including prior leadership or supervisory experience.
  • Thorough knowledge of manufacturing operations, production processes, and operational workflows.
  • Working knowledge of safety procedures, hazardous material handling requirements, and regulatory compliance standards.
  • Ability to manage employee performance and drive team accountability.
  • Strong leadership, communication, and conflict resolution skills.
  • Ability to manage competing priorities and make sound operational decisions.
  • Ability to analyze operational data and support productivity and efficiency improvements.
  • Ability to work effectively across multiple levels of the organization.
  • Must meet export control eligibility requirements as a condition of employment; visa sponsorship is not available.
  • Must be legally authorized to work in the United States.

Nice To Haves

  • Bachelor’s degree in a related field.

Responsibilities

  • Oversee daily manufacturing operations to meet production, labor efficiency, quality, scrap, spending, overtime, and operational performance goals.
  • Supervise and coordinate departmental employees, including scheduling, task assignment, staffing, training, and performance management.
  • Participate in hiring, onboarding, and training department employees.
  • Conduct performance evaluations and provide ongoing coaching and feedback.
  • Maintain a safe work environment and ensure compliance with company policies, safety procedures, quality standards, hazardous material handling requirements, and applicable regulations.
  • Support operational reliability through oversight of equipment utilization, departmental resources, operational documentation, and preventive maintenance activities.
  • Support employee engagement and retention strategies.
  • Lead small-scale process improvements to enhance team efficiency and service levels.
  • Monitor and analyze team performance data to identify trends and inform staffing, workflow, and performance management decisions.

Benefits

  • Annual profit-sharing bonus eligibility for full-time employees.
  • Medical, dental, and vision insurance plans.
  • Flexible spending accounts.
  • 401(k) Employee Retirement Contribution Plan.
  • Company-paid short-term disability, long-term disability, and basic life/AD&D insurance.
  • Education and tuition reimbursement.
  • Wellness rewards.
  • Employee Assistance Program.
  • Free onsite fitness center.
  • Onsite restaurant.
  • Training and leadership development opportunities.
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