Supervisor - Production

EssilorLuxottica Group•Toronto, ON

10d•Onsite

About The Position

The Production Supervisor is responsible for the day-to-day activities to achieve the established metrics and standards for safety, quality, production, customer service, and people management. The Production Supervisor is responsible for developing high-performing teams, being a change agent and continuous improvement, driving results, inspecting, and building a best-in-class working environment. The scope of the role may vary based on various factors (e.g., span of control, volume, number of leads, and equipment and tools).

Requirements

Bachelors degree in business or related field, or equivilate verifiable experience.
3+ years of experience with leading others.
Focuses on results through goal setting, accountability, coaching
Developing and engaging employees
Leads as a change agent and continuously improves
Resolves conflict in a timely and productive manner
Solves problems by addressing root causes
Makes effective decisions to solve problems
Effectively manages time to meet the demands of the role
Effectively communicates, both verbal and written
Collaborates to achieve expected results
Self-motivated with a high sense of urgency, resourcefulness, and adaptability.
Basic computer skills and proficient with MS Office; ability to learn other systems (SAP).
Experience in a high-volume environment with complex technical processes.

Nice To Haves

Bachelors degree in business or related field
Lean Manufacturing or Six Sigma experience.

Responsibilities

Enforces safety and compliance policies and procedures.
Reviews daily production and quality goals using reports, data, and discussions.
Develops a daily plan to meet the metrics and key performance indicators.
Allocates resources to meet production and quality goals, such as staffing assignments and schedules. This includes collaborating with other departments regarding staffing needs.
Monitors daily production and quality by observing the production floor, supervising employee performance, and inspecting production and quality progress.
Adjusts production and quality plans, as needed (e.g., revising schedules, reallocating employees to different areas, etc.) to ensure labor efficiency, production and quality goals are met.
Conducts the daily people management responsibilities- interviewing, hiring, training employees, planning, assigning, directing work, appraising performance, rewarding and disciplining employee, addressing complaints and resolving problems.
Addresses complaints and resolves basic employee issues (e.g., teamwork, non-policy violations, payroll and benefits questions).
Ensures employees are following SOPs and policies (operational, attendance, conduct, etc.).
Walks the floor to engage and check in with employees and observe production and quality progress.
Communicates performance goals and expectations and continuously updates the production team on performance and policies/procedures.
Builds and develops teams - talent development practices, performance management and succession planning.
Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company’s values.
Improves production and quality, such as performing root cause analysis and leading improvement projects.
Partners with other Production Supervisors and departments to achieve the expected results and continuous improvements.