Supervisor, Production

Sysco•North Canton, OH
•$66,100 - $99,100•Onsite

About The Position

The Production Supervisor plans, schedules, and directs the production operations department’s work to meet or exceed productivity, safety, quality, delivery, and cost goals. The supervisor ensures the department operates according to established company policies and procedures. The role oversees production and material-handling activities, associates, staffing, work assignments, performance, inventory, and production documentation. It also supports employee development and engagement, production goals, continuous improvement, and a safe work environment through training, standard operating procedures, and coordination with the safety department. The position is primarily based in a manufacturing and warehouse environment. It may involve exposure to wet or humid conditions, varying temperatures, moving mechanical parts, fumes or airborne particles, chemicals, outside weather, and moderate noise. Work may include evening, weekend, or other shifts depending on business needs, and travel to other locations or company events may be required.

Requirements

  • High school diploma, GED, or equivalent degree, or an equivalent combination of education and related experience.
  • 3–5 years of manufacturing experience.
  • Excellent verbal and written communication skills.
  • Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, or government regulations.
  • Ability to write reports, business correspondence, and procedure manuals; present information and instructions effectively; and respond to questions from management and interdepartmental staff.
  • Ability to work proactively and constructively with peers and associates in other departments, and to lead individual and team discussions and meetings.
  • Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
  • Ability to train department staff on SOPs, safety, conduct, and related topics.
  • Ability to apply relevant policies consistently, promptly, and objectively; prioritize multiple deadlines; and adjust priorities as needed.
  • Problem-solving skills, including gathering and analyzing information, identifying and resolving problems, developing corrective and preventive solutions, and making decisions.
  • Proficiency with MS Office, including Word, Excel, and Outlook; ability to learn and use warehouse management system software.
  • Valid state driver’s license and proof of liability coverage meeting company standards.
  • Ability to meet the physical demands of the job, with reasonable accommodations where applicable.

Responsibilities

  • Direct, coordinate, and monitor daily activities and performance of production associates and material-handling staff to support productivity, quality, customer service, policy compliance, and safety.
  • Manage employee performance through motivation, delegation, development, mentoring, and conflict resolution; take timely corrective action in accordance with company policy.
  • Conduct department or pre-shift meetings to communicate policy and procedure changes, address concerns, encourage employee engagement, and share improvement ideas.
  • Participate in staff selection, performance and compensation evaluations, corrective action, and terminations as needed.
  • Evaluate business demand, prioritize and distribute daily work assignments, establish line assignments and staffing, and monitor workstation assignments, rotation, breaks, and required overtime.
  • Meet production, quality, and cost objectives.
  • Monitor and maintain inventory in material-handling and production areas using a warehouse management system (WMS).
  • Review and record production documentation.
  • Participate in implementing lean principles using 5S, Kaizen, and Kanban methods and tools.
  • Maintain a safe work environment by directing safety training and generating and reviewing standard operating procedures (SOPs).
  • Coordinate with the safety department on training, associate observations, work methods, accident investigations, root-cause analysis, and routine safety inspections.

Benefits

  • May be eligible to participate in the Company’s Incentive Plan.
  • Benefits information is available at SyscoBenefits.com.
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