Supervisor Primary Care Back Office
About The Position
Adapt Integrated Health Care is looking for a qualified Primary Care Back Office Supervisor to join their team! This position works Monday-Friday. The Primary Care Back Office Supervisor is a healthcare professional responsible for facilitating and coordinating the workflow of the back office to achieve maximum efficiency and effectiveness. This position operates under the direction of the Clinic Site Manager and supports the back office team through supervision, coordination, and clinical duties. This role requires a strong commitment to Adapt Integrated Health Care’s mission and vision, supporting collaboration between providers, behavioral health professionals, community partners, patients, and their families.
Requirements
- Current Registered Nurse License
- Supervisory experience in a healthcare setting.
- Current/valid Driver’s license
- Current CPR certification
Nice To Haves
- Experience working in EPIC HER preferred
Responsibilities
- Supervise back office staff, including Mas, PCCs, LPNs, and RNs as applicable.
- Collaborate with leadership to support site growth and team development.
- Identify training needs and provide or coordinate staff training.
- Lead hiring, onboarding, performance evaluations, and disciplinary actions.
- Approve payroll timesheets.
- Manage RN Triage schedules and participate in triage duties.
- Coordinate scheduling coverage for MA, PCC, Referral, and Immunization Coordinators.
- Maintain accuracy of procedural binders and training materials: Universal Precautions, Lab Equipment, SDS, Emergency Preparedness, Chore Books.
- Facilitate and document regular back office staff training.
- Coordinate monthly peer review with providers and submit outcomes to Quality Improvement Coordinator.
- Monitor medical supply inventory and disposal of expired products.
- Oversee vaccine program operations, inventory, and compliance.
- Actively participate in quality improvement and risk management initiatives.
- Communicate regularly with the Clinic Site Manager and Back Office Manager.
- Provide clinical support as needed to maintain back office operations.
- Record meeting minutes and contribute to monthly team meetings.
- Provide coverage and decision-making support in the absence of the Clinic Site Manager.
- Respond to personnel inquiries and resolve issues as needed.
- Communicate staffing updates and coverage needs.
- Complete assigned leadership tasks promptly and reliably.
- Perform other duties as assigned.
Benefits
- Medical insurance options for employees and their families, with a cash waiver option
- Dental, Vision, and Pet insurance options
- Health Savings Account (HSA) & Flexible Spending Account (FSA) options
- 401(k) retirement plan with 5% employer contribution
- In-house training, on-site professional development, and tuition assistance for new certifications
- Signing Bonus and Relocation Assistance, when applicable
- Clinical supervision towards licensure is available
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
