Supervisor Point of Care - Quality Assurance

Brook Lane • Hagerstown, MD

54d

About The Position

The Point of Care and Quality Assurance Supervisor is responsible for coordinating all point of care testing across inpatient units and hospital-owned clinics. This includes ensuring compliance with manufacturer instructions, CLIA regulations, and Joint Commission standards. The role focuses on maintaining high-quality testing through training, equipment oversight, quality control, and proficiency testing. Additionally, the supervisor oversees the laboratory's quality assurance initiatives, ensuring alignment with performance indicators and regulatory requirements.

Requirements

• Bachelor of Science in Medical Technology or Medical Laboratory Science from an accredited program.
• Alternatively, a Bachelor of Science in Biology, Chemistry, or related field with equivalent training and experience (including military).
• Minimum of five years as a Medical Technologist or Medical Laboratory Scientist.
• ASCP certification or equivalent nationally recognized certification required.
• Must meet CLIA standards for high complexity testing personnel as outlined in 42CFR493.1489.
• Strong knowledge of laboratory operations, regulatory standards, and quality control principles.
• Excellent organizational and interpersonal skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and hospital EMR systems.
• Effective written and verbal communication skills for leadership, scheduling, evaluations, and feedback.

Nice To Haves

• Three years in a supervisory role in a laboratory or medical setting.

Responsibilities

• Communicate clearly and respectfully with all stakeholders to support effective operations and information sharing.
• Provide field training on point of care testing for inpatient and outpatient sites.
• Conduct audits and oversight to ensure continuity and accuracy in patient care testing.
• Promote a team-oriented culture by sharing knowledge and supporting colleagues.
• Represent the laboratory on interdepartmental committees and working groups.
• Collaborate with leadership on continuous improvement initiatives.
• Ensure laboratory policies and procedures comply with all regulatory and accrediting standards.
• Monitor laboratory quality metrics and recommend improvements to prevent disruptions in patient care.
• Use oral, written, and electronic information to make sound decisions and document appropriately.
• Oversee quality management and accreditation activities, including responses to inspection findings.

Benefits

• We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage.
• Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program.
• Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Number of Employees: 251-500 employees