Quality Assurance Supervisor

Compass Connections•San Antonio, TX

About The Position

It's a great feeling to work for a company that does so much good for others around the world! Guided by care and compassion, Compass Connections has been impacting and meeting the needs of the community’s most vulnerable children and families through residential care, community-based support, foster care, and adoption services. Leveraging more than a century of collective child welfare experience, Compass Connections, a Texas based non-profit organization, is a national leader in connecting, strengthening, and transforming families from around the globe. EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. #LI-Quality Assurance #LI-Director #LI-Full-time

Requirements

Pass a pre-employment drug screen and random drug screens throughout employment.
Provide proof of work eligibility status upon request.
Pass a pre-employment and biennial criminal background checks.
Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Work collaboratively with other staff members, service providers and professionals. c. Organize and prioritize responsibilities and duties efficiently. d. Work in a fast-paced environment and maintain emotional control and professional composure at all times. e. Maintain computer literacy required to meet the responsibilities of the position. f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
Demonstrate a working knowledge of all Compass Connections policies and procedures.
Compass Connections is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

Nice To Haves

Graduate degree from accredited program/university
Six (6) plus years of related experience and/or training

Responsibilities

Meet all federal and state regulatory guidelines and standards that are applicable to this position.
Provide timely and accurate records and bookkeeping data to the Compass Connections Executive Director.
Provide oversight of data, evaluative tools, and survey information as necessary for the division.
Act as a liaison between the policy team and program services ensuring all policy changes are interpreted, developed, trained, and implemented.
Ensure all training information remains updated according to local, state, and federal policy.
Participate in scheduled meetings, in-service training, and team decisions.
Maintain confidentiality in all areas of the service population, program operations, and Compass Connections System.
Work evenings, weekends and holidays as needed or requested by position supervisor.
Maintain Compass Connections professional and ethical standards of conduct outlined in Compass Connections employee handbook including demonstrating respect for agency staff, children, and community members and complying with required dress code at all times.
Provide evaluation and supportive services to programs in Compass Connections in the areas of compliance, training, policy, and accreditation.
Serve as a liaison between Compass Connections headquarters and programs in the division.
Provide oversight of division safety initiatives and workplace safety data.
Provide evaluative oversight of the National School Lunch Program activities and deliverables and supervision of the National School Lunch Program Director.
Work irregular days/hours, including nights, holidays, and weekends, depending on needs
Frequently transverse from one location to another.
Frequently transverse from one location to another.
Meet all deadlines required by program supervisor and federal partners.