Supervisor, Picking

ZOLL Medical•Wilmington, NC

3d•Onsite

About The Position

The Supervisor, Warehouse is responsible for overseeing operations on a designated line within the distribution center. This role ensures efficient daily execution of warehouse activities, supports team performance, and maintains compliance with safety and quality standards to meet customer and organizational expectations. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally. Products include AEDs, trauma kits, ventilators, temperature management solutions, and more. Our dedicated employees take pride in their commitment to improving patient outcomes while delivering world-class customer service. At ZOLL, you won't just have a job. You'll have a career—and a purpose. Join our team. It's a great time to be a part of ZOLL!

Requirements

High School Diploma required
3+ years of experience in warehouse or distribution center operations, preferably in the medical device industry.
Knowledge of shipping and inventory processes within regulated industries.
Familiarity with quality and compliance standards (FDA, OSHA).
Strong leadership and communication skills to guide and motivate line staff.
Basic analytical skills to interpret KPIs and identify improvement opportunities.
Effective time management and organizational skills in a fast-paced environment.
Ability to collaborate with internal teams to support smooth operations.

Nice To Haves

College coursework preferred
Experience with Oracle Cloud or similar warehouse management systems preferred

Responsibilities

Supervise daily operations on a single warehouse line, including order fulfillment, inventory movement, and documentation.
Monitor stock levels and coordinate with inventory control to ensure timely replenishment and minimal waste.
Track and report line-specific performance metrics such as shipping accuracy, throughput, and on-time delivery.
Implement process improvements within the assigned line to enhance productivity and reduce errors.
Enforce safety protocols and ensure compliance with FDA, OSHA, and internal quality standards.
Maintain equipment and storage conditions on the line, reporting issues and coordinating repairs as needed.
Collaborate with cross-functional teams such as Quality Inspection, Planning, and Transportation to resolve line-level issues and support order fulfillment.
Support training and development of line staff, fostering a culture of accountability and continuous improvement.