Supervisor - Payor Enrollment, Credentialing

Caris Life Sciences•Irving, TX

2d•Onsite

About The Position

At Caris, we understand that cancer is an ugly word—a word no one wants to hear, but one that connects us all. That’s why we’re not just transforming cancer care—we’re changing lives. We introduced precision medicine to the world and built an industry around the idea that every patient deserves answers as unique as their DNA. Backed by cutting-edge molecular science and AI, we ask ourselves every day: “What would I do if this patient were my mom?” That question drives everything we do. But our mission doesn’t stop with cancer. We're pushing the frontiers of medicine and leading a revolution in healthcare—driven by innovation, compassion, and purpose. Join us in our mission to improve the human condition across multiple diseases. If you're passionate about meaningful work and want to be part of something bigger than yourself, Caris is where your impact begins. Position Summary The Payor Enrollment Supervisor oversees the daily activities of the provider enrollment team, ensuring accurate and timely submission of enrollment and revalidation applications with government and commercial payors. This role provides direct supervision, assigns and monitors workload, and supports staff in resolving routine enrollment issues. The Supervisor ensures adherence to established procedures, tracks performance metrics, and escalates complex issues as needed to the Director of the department.

Requirements

High school diploma or equivalent
3–5 years of experience in provider enrollment, credentialing, or healthcare revenue cycle
3-5 years prior experience in a lead or supervisory role
Working knowledge of government and commercial payor enrollment processes (e.g., Medicare, Medicaid)
Experience managing multiple tasks, priorities, and deadlines in a fast-paced environment
Strong attention to detail and accuracy in data entry and application submission
Effective communication and interpersonal skills
Proficient in Microsoft Office Suite, specifically Word, Excel, Outlook, and general working knowledge of Internet for business use.

Nice To Haves

Associate’s or Bachelor’s degree in healthcare administration, business, or related field
Experience training, coaching, or mentoring staff
Ability to review work, assign tasks, and monitor workload across a team
Familiarity with provider enrollment systems (e.g., PECOS, Availity, or similar platforms)
Experience tracking performance metrics or supporting reporting efforts
Knowledge of credentialing processes and provider data management

Responsibilities

Oversee daily operations of the payor enrollment team to ensure timely and accurate processing of applications and revalidations
Manage and monitor the department inbox, ensuring requests are reviewed, prioritized, routed appropriately and tracked
Assign work and tasks to team members based on territory, volume, priority, and staff capacity
Monitor team workload and productivity, making adjustments to maintain balanced distribution and meet deadlines
Review enrollment submissions for accuracy and completeness prior to submission
Provide guidance and support on routine issues
Serve as a point of escalation for complex or unresolved enrollment issues, partnering with leadership as needed
Track and report on basic performance metrics (e.g., turnaround times, backlog, error rates)
Ensure adherence to established processes, payor requirements, and internal policies
Collaborate with Market Access, Billing, and other internal teams to support efficient enrollment workflows
Train new staff and provide ongoing coaching, feedback, and support to promote staff growth and development
Assist in maintaining up-to-date process documentation and job aids