Supervisor Patient Services Operations - Neurology
Washington University in St Louis•Saint Louis, MO
•Onsite
About The Position
Supervises operations for Patient Registration and Ambulatory Support Services for the department, ensuring the processes of patient registration, ambulatory front desk and reimbursement of physician services. This role assists the manager of Patient Accounts/Services, supervises full and part-time employees in Patient Services, compiles schedules, reports and statistics, establishes and maintains departmental procedures, and handles employee interviewing, hiring, corrective action, and evaluations.
Requirements
- High school diploma or equivalent high school certification or combination of education and/or experience.
- Relevant Experience (3 Years)
Nice To Haves
- Bachelor's degree
- Detail-Oriented
- Interpersonal Communication
- Leadership
- Organizing
- Working Independently
Responsibilities
- Supervises operations for Patient Registration and Ambulatory Support Services for the department.
- Ensures the processes of patient registration, ambulatory front desk and reimbursement of physician services.
- Assists manager of Patient Accounts/Services.
- Supervises full and part-time employees in Patient Services.
- Compiles daily, weekly, monthly and quarterly schedules, reports and statistics.
- Establishes, maintains and updates departmental procedures.
- Interviews, hires, takes corrective action and evaluates employees.
Benefits
- Up to 22 days of vacation
- 10 recognized holidays
- Sick time
- Competitive health insurance packages with priority appointments and lower copays/coinsurance
- Free Metro transit U-Pass for eligible employees
- Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%
- Wellness challenges
- Annual health screenings
- Mental health resources
- Mindfulness programs and courses
- Employee assistance program (EAP)
- Financial resources
- Access to dietitians
- 4 weeks of caregiver leave to bond with your new child
- Family care resources for continued childcare needs
- Adult care resources
- Covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
