Supervisor, Patient Registration - Onsite - Overnights - Ascension Sacred Heart Pensacola

R1•Pensacola, FL

11d•Onsite

About The Position

As our Supervisor, Patient Registration, you will help manage operational functions while maintaining customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having a client executive presence and a cross-functional operational strategy, with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Requirements

Ability to prioritize, multitask, and work in a fast-paced, high-volume environment.
Demonstrates strong leadership qualities and good decision-making abilities.
Proficient in MS Office Suite
Demonstrates strong leadership qualities and good decision-making abilities

Nice To Haves

Exceptional leadership experience in a supervisory role.
Broad understanding of daily Patient Access functions and operations.

Responsibilities

Assesses staffing patterns and schedules to optimize departmental resources and productivity.
Develops and implements a quality assurance program.
Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
Keeps abreast of insurance company changes and updates.
Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.