About The Position

Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare. Responsibilities for this position include supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling.

Requirements

  • H.S. Diploma or General Education Degree (GED)
  • 3 years revenue cycle experience or Contact Center experience

Nice To Haves

  • Associate’s Degree
  • Bachelor’s Degree
  • Healthcare Reimbursement experience
  • Supervisory experience
  • Call center experience requiring high volume inventory management
  • Previous Epic experience
  • Certification with Healthcare Financial Management Association
  • Certified Revenue Cycle Representative

Responsibilities

  • Providing leadership and oversight for the Patient Connection Center (PCC) within Piedmont Healthcare.
  • Supervising, monitoring, coaching, and developing employees performing duties such as checking the accuracy of orders, verifying insurance, creating estimates, obtaining authorizations, and appointment scheduling.
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