Supervisor- Patient Accounts

Dayton Children's Hospital

4d • Remote

About The Position

Direct the daily activities of the billing department ensuring that claims are processed timely. Supervision of the Billing Staff including coaching, counseling and performance evaluations. Interact with hospital, professional, home care staff and electronic claims vendor to resolve problems. Responsible for maintaining billing compliance with 3rd party payers. Works closely with leadership in areas of billing, posting, refunds, and areas which the team bills / follows up claims. Work closely with the Director of Patient Accounts in managing accounts receivable. At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today! Our values: We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees. We serve with compassion - We bring generosity, empathy, and kindness to all interactions. We own every moment - We take pride in everything we do. We’re better together - We collaborate, communicate, and support one another to deliver optimal care. We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow. We value and respect each person - We create an inclusive space where everyone feels welcome and respected. Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.

Requirements

• High school diploma or GED required
• Minimum of 2 year of experience in patient financial services or healthcare billing
• Strong communication and interpersonal skills
• Ability to work tactfully with patients, staff, and interdepartmental customers
• Proficient in supervising billing and collection processes
• Strong analytical and problem-solving skills
• Ability to lead and motivate a team
• Knowledge of healthcare billing regulations and compliance requirements
• Excellent organizational and time-management skills

Responsibilities

• Direct the daily activities of the billing department ensuring that claims are processed timely.
• Supervision of the Billing Staff including coaching, counseling and performance evaluations.
• Interact with hospital, professional, home care staff and electronic claims vendor to resolve problems.
• Responsible for maintaining billing compliance with 3rd party payers.
• Works closely with leadership in areas of billing, posting, refunds, and areas which the team bills / follows up claims.
• Work closely with the Director of Patient Accounts in managing accounts receivable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED