Patient Accounts Representative
About The Position
The Patient Account Representative plays a key role in ensuring accurate account follow-up and efficient collection of outstanding balances. This position involves direct communication with patients, insurance companies, and third-party payors to resolve financial obligations while reconciling receivables and contractual agreements related to patient accounts.A deep understanding of the full revenue cycle is essential, including benefits verification, authorizations, claims and appeals, billing, and coding. Additionally, the Patient Account Representative may serve as a backup for the Financial Counselor position as needed, providing seamless support to the financial team.
Requirements
- High School graduate, Some college preferred
- A minimum of three (3) years’ experience in a health care collection or related field, or any combination of education, training, or experience in a health care business office environment.
- May be required to work flexible hours and occasional overtime
Nice To Haves
- Experience with insurance billing, computer and business software programs (Excel) preferred.
Responsibilities
- ensuring accurate account follow-up
- efficient collection of outstanding balances
- direct communication with patients, insurance companies, and third-party payors to resolve financial obligations
- reconciling receivables and contractual agreements related to patient accounts
- benefits verification
- authorizations
- claims and appeals
- billing
- coding
- serve as a backup for the Financial Counselor position as needed
Benefits
- Tuition Assistance for full-time employees
- Loan Forgiveness for full-time employees
- Career development opportunities across UHS and its 300+ locations!
- Diverse programming to expand your experience and energize your career!
- Competitive Compensation & Generous Paid Time Off
- Excellent Medical, Dental, Vision and Prescription Drug Plans
- 401(K) with company match and discounted stock plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
