Patient Accounts Representative

NY United Health Services • Johnson City, NY

8d • $17 - $25

About The Position

Responsible for timely and accurate processing of and effective follow-up on all services, equipment and supplies. In this position, the representative should make every effort to assist the patient with questions and/or concerns and streamline the process for the patient, ensuring a high level of customer service. Primary Department, Division, or Unit: Patient Accounting, UHS Home Care Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $16.67 - $24.61 per hour, depending on experience

Requirements

• High School Diploma or equivalent
• Experience in resolving issues as they occur while efficiently managing high work volume in a fast paced work environment

Nice To Haves

• Experience with durable medical equipment.

Responsibilities

• Responsible for timely and accurate processing
• Effective follow-up on all services, equipment and supplies
• Assist the patient with questions and/or concerns
• Streamline the process for the patient
• Ensuring a high level of customer service

Benefits

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• From day one, PTO starts accruing so you can take time to recharge.
• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
• With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
• We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED